Excellent company, staff are polite , and always find the amswer to your questions
Mobility Scooter Insurance
Get comprehensive mobility scooter insurance with Mark Bates Ltd. Our mobility scooter insurance covers accidental damage and breakdown recovery.
Or call 01476 512190
Rated Excellent
TrustScore4.8
Comprehensive Mobility Scooter Insurance for Your Peace of Mind
Pair it with our Mobility Scooter Warranty to cover mechanical and electrical breakdown.
Public Liability
Covering claims against you if you have accidentally injured someone or damaged their property with your equipment.
24/7 National Breakdown Recovery
24/7 breakdown recovery is included as standard, to get you and your equipment home safely.
Accidental Damage
Repairs after an accident, theft or vandalism, so you're back up and running quickly.
Temporary Hire
Hire equipment to keep you independent during repairs.
Worldwide Travel
See more of the world with ease, because you can take your own equipment with you while you travel.
Puncture Cover
Upgrade to our Plus policy to be covered for punctures to your tyres.
Get A Quick Quote
You will need the following information
Age of your equipment.
Manufacturer of your equipment.
Purchase price.
Place of purchase.
* denotes a mandatory field.
Manage all of your insurance with Insura App?
Insura App, the ultimate insurance management application. With our app, you can easily manage all of your insurance policies, documents and key dates in one place.
Existing Customer?
Need to manage your policy, add a new one or make changes?
Use our customer portal.
Downloads
Still need more information? Please call us on 01476 512190
Why Mark Bates Ltd
We've specialised in insurance for older and disabled customers since 1994. Our own team in Grantham handles everything, from your first quote to your claim.
Rated by our customers
More than 22,000 customers have reviewed us on Trustpilot, with an average score of 4.8 Stars, that's first class service!
A UK team, start to finish
Sales, customer service and claims all sit in our Grantham head office. When you call, you speak to someone who knows your policy.
Cover built for how you live
Our policies are designed around the equipment, homes and working arrangements our customers have, not adapted from general cover.
Mobility Scooter Insurance
At Mark Bates Ltd, we understand the importance of independence and freedom that mobility scooters provide. That’s why we offer comprehensive insurance coverage specifically tailored to protect your mobility scooter and provide you with peace of mind. Our goal is to ensure that you can enjoy your mobility scooter with confidence, knowing that you’re protected against unexpected accidents, damage, and theft.
Don’t leave your mobility scooter unprotected. Safeguard your independence and peace of mind with our mobility scooter insurance. Get a quote today and let us provide you with the comprehensive coverage you deserve. Protect your freedom to move confidently with Mark Bates Ltd Mobility Scooter Insurance.
Comprehensive Coverage
Our insurance policies go beyond the basics, offering a range of coverage options to fit your needs. From theft protection and liability coverage to breakdown assistance and more, we’ve got you covered. You can rest easy knowing that you have the right level of protection for your mobility scooter.
Simple and Hassle-Free
We believe that obtaining insurance shouldn’t be complicated. Our streamlined process makes it easy for you to get the coverage you need. Our friendly and knowledgeable team will guide you through every step, ensuring a hassle-free experience from quote to claim.
Specialised Expertise
We specialise in mobility scooter insurance, which means we understand the unique needs and challenges faced by scooter users. Our team is well-versed in the intricacies of this type of insurance, ensuring that you receive the coverage that best suits your requirements.
What our customers say
Independent reviews collected by Trustpilot.
Good to be covered
A very good policy for a nominal fee . the added income protection insurance was a bonus i had the misfortune of having to claim but the team at Mark Bates we’re very understanding and helpful what could have been a difficult period turn out to be stress free and very simple to claim would strongly recommend these guys for anyone looking for a self employed complete package i’m on my third year and have complete confidence in my policy for year ahead.
I've no complaints at this time. When I have needed assistance re contracts, I received good advice
I could (&did) try my scooter in the shop. The salesperson was knowledgeable about the scooter and explained and demonstrated the functions clearly. All the staff were polite and welcoming without any pressure and answered my questions Patiently and fully.
Easy and quick
I went to Cavendish Mobility whom I had already spoken to regarding insurance for my new scooter Jo had highly recommended Mark Bates Insurance. Jo then filled the forms in for me online. I had a text and email soon after.
Very helpful and polite
Very professional people and very understanding
Helpful customer service in renewing my policy. Tried to sell other covers which I didn't want. Please note my Christian names are Gerald Henry please amend.
Excellent, very fast service!
Giveñ good advice when needed.
initial contact was very good, and the explanation of how the policy operates, the offer of one month free insurance just to ensure that he does continue with the use of the mobility scooter is brilliant.
Always great service. Arranging business insurance for a carers business with a company who understand my requirements. The process was straightforward and renewing my policy is easy as communication good. Great competitive pricing and a really positive experience. I would highly recommend them to anyone looking for reliable business insurance, particularly in the care sector.
I made a telephone call to Courtney at Mark Bates Ltd. She was very helpful even though she had to contact the underwriters to clear up a minor problem. I would thoroughly recommend as the insurance for my mobility scooter was exactly what I was looking for.
The staff were very knowledgeable and helpful, also friendly. Items were delivered very quickly.
Simple and easy to use. Great product. Great value
Love getting about I’m my long awaiting scooter, I suffer with my breathing it 100 per cent fab I can get about and get out more. Love my scooter to bits thank you.
Clear procedure.
The staff were excellent, particularly the females. Very patient and pleasant with me. I rang them probably 6 times and they were lovely.
FAQ
No. The free month costs nothing and you're under no obligation to continue. The offer is available once per piece of equipment.
Although there is no mobility scooter insurance requirement legally, several institutions highly recommend it.
The Department For Transport state "it is strongly advised that people take out insurance to cover personal safety, other people’s safety and the value of the vehicle."
You can either ring our 24/7 national breakdown recovery number or we will reimburse your taxi fare home (terms and conditions apply).
Provided you store your equipment as advised in our policy wording, our geographical coverage includes anywhere in the UK as well as 90-days worldwide cover (terms and conditions apply).
Our Insurance Plus cover comes with all the benefits of our standard cover and the following additional benefits:
Full Breakdown Recovery - Your cover extends to recovery if you get a puncture or your battery fails.
Puncture Repair - covers the cost of repairing a puncture to any tyre fixed to your mobility equipment.
Any Driver - covers any person driving your equipment with your permission.
Legal Expenses - To recover damages from a negligent third party if you are injured or your mobility equipment is damaged.
No. Each policy comes with its benefits built in, so there are no add-ons to choose and pay for separately.
Yes. Paying monthly by Direct Debit adds a £10 admin charge, spread across your instalments.
The easiest way to start a claim is to download Insura App so you can be kept up to date on your claims journey.
You can also call our UK based claims team on 01476 514471 or email claims@markbatesltd.com, and we'll take it from there.
From a legal standpoint, there is no requirement for you to insure your mobility scooter. However, just because it is not a legal requirement, doesn’t mean you shouldn’t consider it. Mobility scooter insurance is recommended by both The Department For Transport and several user groups, including Disabled Motoring UK.
For more information read our blog post
Also take into account the legal and medical fees should you get into an accident will certainly be higher than you’d expect. So with that in mind, it may be worth considering. Our Insurance is affordable and comprehensive feel free to get in touch to discuss your options with us.
Most scooter users can. To get a quote, tell us the type of equipment, what you paid for it and how old it is. Your cover is based on your answers, so check they're accurate.
Home contents insurance rarely covers a scooter once it leaves your home, and it usually won't include breakdown recovery or cover if you injure someone when you're out on it. Check your home policy. If it falls short, a scooter policy fills the gap.