Here you will find our current vacancies.
As a fast growing specialist insurance provider for the disabled and over 50s we require a range of different skills. If you feel your skills could benefit our business please email a covering letter and your C.V. to vacancies@markbatesltd.com
Sorry their are currently no vacancies.
Salary £ OTE 19,000 - 23000k pa
Vacancy listed 10/04/2019
Application deadline 22/04/2019
Details
Customer Sales Advisor | Mark Bates Ltd | Grantham, Lincolnshire • Full time: 37.5 hours per week, Monday to Friday, 9am – 5:30pm • Based at Premier House, Londonthorpe Road, Grantham, Lincolnshire, NG31 9SN • Basic salary + commission; OTE £19,000 - £23,000 + p/a following probationary period. • Probationary salary: basic salary + guaranteed commission = £16,009.50 p/a.
About Us Mark Bates Ltd (MBL) is a family-run, award-winning provider of specialist insurance and warranty products for the over 50s and those with a disability. We are dedicated to providing high quality products and pride ourselves on delivering excellent customer service.
The Role • Handle all incoming enquiries, in a professional, personable and timely manner; • Establish the nature of the call and identify the appropriate action required; • Use problem-solving skills and logic to identify solutions that meet our customers needs; • Make outbound calls to existing Mark Bates Ltd customers (no cold-calling involved) • Advise new and existing customers on our range of products; • Generate new and renewal sales; • Meet sales and performance targets and KPIs; • Accurately record all pertinent information; • Provide exceptional customer service; • Use custom-built CRMs; • Ensure Data Protection requirements are satisfied at all times; • Liaise with other departments to ensure effective and efficient customer service; • Develop and maintain excellent working relationships with colleagues throughout the organisation.
The Ideal Candidate • Driven and hardworking; • Able to organise and maintain a high workload; • Committed to providing high quality customer service; • Professional and personable; • Strong attention to detail; • Calm and able to work under pressure; • Excellent communication skills, both verbal and written; • Able to work independently and as part of a team; • Literacy, numeracy and IT competency; • Confidently handle difficult situations; • Self-motivated. Although previous experience is desirable, it is not essential as comprehensive training will be provided.
Benefits • Competitive basic salary & commission • Performance bonus scheme • 28 days annual leave, including Bank & Public Holidays • Corporate eyecare scheme • Salary Extras discounts & savings • Free on-site car park