Here you will find our current vacancies.

Always on the hunt for new talent.


As a fast growing specialist insurance provider for the disabled and over 50s we require a range of different skills. If you feel your skills could benefit our business please email a covering letter and your C.V. to Please note that applications submitted without a CV will be disregarded

Current Vacancies




Administrator (Accounts Department)


Administrator| Mark Bates Ltd | Grantham, Lincolnshire

•       Full time: 37.5 hours per week, Monday to Friday, 9am – 5:30pm

•       Based at Premier House, Londonthorpe Road, Grantham, Lincolnshire, NG319SN

•       £17,374.50 per annum starting salary, negotiable with skills and experience 


About Us

Mark Bates Ltd (MBL) is a family-run, award-winning provider of specialist insurance and warranty products for the over 50s and those with a disability. We are dedicated to providing high quality products and pride ourselves on delivering excellent customer service.


The Role

The Accounts department is a core element of our thriving organisation. You will be responsible for handling a variety of accounts-related administration tasks, including:

•  Handling incoming accounts enquiries from our customers and Introducers in a professional and timely manner, establishing the nature of the call and identifying the appropriate action required; 

• Creating and maintaining accurate records using custom-built CRMs and spreadsheets; 

• Developing and maintaining excellent working relationships with colleagues throughout the company; 

•  Processing card payments for customers and Introducers for policy premiums; 

•  Processing and issuing refunds to customers; 

•  Assisting with accounts-related reconciliations; 

•  Assisting with the administration of policies paid by Direct Debit across all schemes; 

•  Sorting and distributing the post to the relevant departments;  

•  Meeting KPIs and performance targets; 

•  General administration tasks, as required by the Accounts Manager. 


The Ideal Candidate

•   driven and hardworking;

•   able to organise and maintain a high workload;

•   committed to providing high quality customer service;

•   professional and personable;

•   strong attention to detail;

•   calm and able to work under pressure;

•   excellent communication, both verbal and written, skills;

•   able to work both independently and as part of a team;

•   literacy, numeracy and IT competency;

•   able to empathise; calmly and confidently handle difficult situations.


Experience in an Accounts role is not necessary as full training will be provided though administration experience would be beneficial.  



•  Competitive salary & performance bonus scheme

•  28 days annual leave, including Bank & Public Holidays, increasing with length of service

•  Corporate eyecare scheme

•  Salary Extras discounts & savings

•  Free on-site car park


Contact Us

Telephone 01476 591104




Apply Now

If you think you are ideal for this role, please submit your CV and covering letter to