Careers

Here you will find our current vacancies.

Always on the hunt for new talent.

 

As a fast growing specialist insurance provider for the disabled and over 50s we require a range of different skills. If you feel your skills could benefit our business please email a covering letter and your C.V. to vacancies@markbatesltd.com. Please note that applications submitted without a CV will be disregarded

Current Vacancies

 

 

Web Developer

 

Full time: 37.5 hours per week, Monday to Friday, 9am – 5:30pm.

Based at: Premier House, Londonthorpe Road, Grantham, Lincolnshire, NG31 9SN.

Salary: £20,000 - £40,000, negotiable depending on skills and experience.

 

The Role:

 Build web applications from the ground up using Angular, JavaScript, HTML and CSS;

 Capture and analyse the requirements for new and existing applications;

Identify potential pitfalls in requirements

Design solutions and present to stakeholders and project management;

 Troubleshoot and analyse code;

Testing and adapting based on results;

Deploying to a live environment and subsequent support; and

Any other duties that may reasonably be required from time to time.

 

This role is ideal for candidates who have experience in creating, deploying and maintaining secure web applications using Angular and JavaScript.

 

Essential Requirements:

High level of ability with Angular, JavaScript, HTML and CSS;

Good design appreciation.

 

Desirable Requirements:

 Some knowledge and experience of:

Node & Express;

 PHP & MySQL;

MS SQL Server;

 Apache. 

 

The Ideal Candidate:

Driven and hardworking;

 Able to organise and maintain a high workload;

Committed to providing high quality customer service;

Professional and personable;

 Strong attention to detail;

Calm and able to work under pressure;

Excellent communication skills, both verbal and written;

Able to work independently and as part of a team;

Literacy, numeracy and IT competency;

Able to calmly and confidently handle difficult situations; and

Self-motivated.

 

Apply now:

The closing date for this role is Friday 30th August 2019.

Claims Handler

 

Full time: 37.5 hours per week, Monday to Friday, 9am – 5:30pm.

Based at: Premier House, Londonthorpe Road, Grantham, Lincolnshire, NG31 9SN.

Salary: competitive, negotiable depending on skills and experience.

 

The Role:

Advising customers on making a claim and the processes involved;

 Processing, investigating and reviewing claims against a wide portfolio of policies;

Corresponding via telephone, email and letter with our customers, engineers, suppliers and third parties;

Creating and maintaining accurate records;

Liaising with other members of the Claims team and with colleagues throughout the company;

Authorising or declining claims accordingly upon consideration of the cover the policy provides and the individual circumstances of the claim;

Issuing settlements for valid claims; and

 Any other duties that may reasonably be required from time to time.

Comprehensive training will be given in handling insurance and warranty claims and in ensuring an effective and efficient resolution for all parties concerned.

 

The Ideal Candidate:

Driven and hardworking;

Able to organise and maintain a high workload;

Committed to providing high quality customer service;

Professional and personable;

 Strong attention to detail;

Calm and able to work under pressure;

Excellent communication skills, both verbal and written;

Able to work independently and as part of a team;

Literacy, numeracy and IT competency;

Able to empathise and calmly and confidently handle difficult situations.

 

Apply Now:

The closing date for this role is Friday 30th August 2019.

 

 

 

 

 

 

 

 

 

Customer Sales Advisor

 

Full time: 37.5 hours per week, Monday to Friday, 9am – 5:30pm.

Based at: Premier House, Londonthorpe Road, Grantham, Lincolnshire, NG31 9SN.

Salary: Basic salary + commission = OTE £19,000 - £24,000 following completion of probationary period.

Probationary salary: Basic salary + guaranteed commission = £16,009.50.

 

The Role:

Handle all incoming enquiries in a professional, personable and timely manner;

Establish the nature of the call and identify the appropriate action required;

Use problem-solving skills and logic to identify solutions that meet our customers needs;

Make outbound calls to existing Mark Bates Ltd customers, no cold-calling involved;

Advise new and existing customers on our range of products;

Generate new and renewal sales;

Meet sales and performance targets and KPIs;

Accurately record all pertinent information;

Use custom-built CRMs;

Ensure Data Protection requirements are satisfied at all times;

Liaise with other departments to ensure effective and efficient customer service;

Develop and maintain excellent working relationships with colleagues throughout the company; and

Any other duties that may reasonably be required from time to time.

 

The Ideal Candidate:

Driven and hardworking;

 Able to organise and maintain a high workload;

Committed to providing high quality customer service;

Professional and personable;

Strong attention to detail;

Calm and able to work under pressure;

Excellent communication skills, both verbal and written;

 Able to work independently and as part of a team;

 Literacy, numeracy and IT competency;

Able to calmly and confidently handle difficult situations; and

 Self-motivated.

 

Although previous experience is desirable it is not essential as comprehensive training will be provided.