How to Get in Touch

We want you to get to the right person first time. Choose the cover you're enquiring about to find the contact details you need.

Our Address

Mark Bates Ltd
Premier House
Londonthorpe Road
Grantham
Lincs
NG31 9SN

Opening Hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

9:00am - 5:30pm
9:00am - 5:30pm
9:00am - 5:30pm
9:00am - 5:30pm
9:00am - 5:30pm
9:00am - 1:00pm
Closed

If you are unhappy with our service we have a complaints procedure, details of which are available on request. You may be able to refer a complaint to the Financial Ombudsman Service (FOS) if you are unhappy with how we deal with your complaint. The FOS website is www.financial-ombudsman.org.uk.