Comprehensive cover for users of manual wheelchairs valued up to £10,000
Get a quote
If you regularly use your manual wheelchair to get from A to B then this policy is perfect for you. Our wheelchair insurance is specifically designed to meet the needs of those who rely upon mobility aids to assist them in living an independent life.
Up to £2,000,000 covering claims against you if you have accidently damaged someone or their property.
Including damage by fire, storm or flood.
24/7 Breakdown Cover
One call will get you and your equipment home.
Theft and Vandalism
Your wheelchair will be repaired quickly or replaced.
Three Months Free for chairs valued up to £1,000
If you are a brand new customer you get three months insurance completely free.
24 Hour Helplines
Our UK based helpline is always here for you should you ever need us.
No hidden admin fees
If you need to make a change to your policy we won’t sting you with any admin fees.
We do not require any contribution to a claim where other insurance policies might.
We believe in putting you first
Go paperless, download your schedule or buy and renew online.
If you need to make a claim you will talk to us not a third party.
Have a quick question but are unable to speak on the phone? Jump on our live chat .
Get exclusive access to a range rewards as a thank you for being with us.
Our customers rate us 5 stars. see all our reviews at
Unlike other insurers we wont charge you for small changes to your policy.
Its simpler than you think. An online quote only takes minutes.
Mrs Mandy Lovell
Mrs Patricia Spencer
Mr Peter Lobb
Customers Usan oliver
Mr Darrell Bonsall
Enjoy more with rewards
As a thank you for
being a Mark Bates Ltd customer, you also
get exclusive access to rewards.
Take your pick from exciting offers and giveaways from us
and other brands you love.
For your quote you will need the following information to hand:
Age of your manual wheelchair.
Manufacturer of your manual wheelchair.
Place of purchase.
Below you can find useful downloads.
Manual Wheelchair Insurance Policy Wording
Manual Wheelchair Insurance Product IPID
We are here to offer you all the help you need with your static caravan
Proper care and attention to your manual wheelchair is crucial in preventing you having to make a claim. This guide provides the measure to take for good maintenance.
With many manual wheelchairs on the market it can be frustrating to find a bespoke one for you. This guide provides tips on looking for a wheelchair that fits your needs.
Manual wheelchair users are given rights set out by the government but is often what these are and how far they ended. This guide explains your legal accessibility rights.
If my manual wheelchair stops working, how will I get home?
You can either ring our 24/7 national breakdown recovery number or we will reimburse your taxi fare home (terms and conditions apply).
Am I covered if I knock something over?
If you knock somthing over while using your manual wheelchair and someone takes legal action against you then we offer up to £2 million personal liability protection.
Does manual wheelchair insurance cover participation in sports?
Unfortunately our policy doesn’t cover you for sporting activities.
Am I covered me for theft and vandalism when I go on holiday?
Provided you store your equipment as advised in our policy wording, our geographical coverage includes anywhere in the UK. We also offer 90 days worldwide cover (terms and conditions apply).
Can I pay for my wheelchair insurance by monthly direct debit?
The monthly direct debit facility is only available for products valued more than £3000. There is a £5 administration charge included within your monthly instalments.
If I have emotion wheels or a powerpack, can I be insured?
You will need to take out either our Standard or Plus Mobility Scooter Insurance policy instead of manual wheelchair insurance.
Can I get manual wheelchair insurance for multiple users?
Unfortunately, we are unable to provide cover for multiple users of the equipment.
Still have an unanswered question? contact firstname.lastname@example.org
We want to be your one stop shop for insurance.