Is this the policy for me?

If you're a self-employed carer, then this policy is for you. It is highly recommended to have public liability insurance to carry out your duties. Our personal care assistant insurance not only provides you with the public liability you need, it can offer you so much more.  

Why Choose Mark Bates Ltd?

Dedicated Claims Team

We pride ourselves on our customer service. If you are claiming you will speak directly to  our claims handlers, rather than a call centre.

Online Customer Account

Buy and manage online, access your policy information wherever and whenever using your customer portal.

Live Chat

Have a quick question but are unable to speak over the phone? Jump on our live chat and speak to someone in our office instantly.

What Our Customers Are Saying

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Frequently Asked Questions 

What If...

This activity will be included, provided that it only forms a minor part of the activities you carry out and they are the children of the service user or the children the service user is responsible for.

This is covered up to a limit of £5,000,000 other than in respect of; brittle or fragile items which are subject to a limit of £1000. The policy also includes the cost of repairs, up to £100,  should it be necessary to force entry to the premises due to a medical emergency.

If this is in connection with your occupation you should check with your car insurer to see if you are adequately covered. You may need to extend it for business use, which may result in an additional charge. This policy will not cover you for incidents involving your car.

This activity will be included, if it only forms a minor part of the activities you carry out for the service user.

We include all these activities within the definition of a personal care assistants insured activities.

If the incident is covered by the policy the insurer will deal with the matter on your behalf corresponding with third parties, their  lawyers and the court. 

The policy has legal expenses cover  which includes advice, and costs up to a limit of £25,000.

The policy includes a free legal and tax advice helpline to assist you in such matters.


If you need more information feel free to download and read our policy summary and policy wording

Product Information Policy Wording

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