Is this the policy for me?
If you're a self-employed carer, then this policy is for you. It is highly recommended to have public liability insurance to carry out your duties. Our personal care assistant insurance not only provides you with the public liability you need, it can offer you so much more.
Why Choose Mark Bates Ltd?
Dedicated Claims Team
We pride ourselves on our customer service. If you are claiming you will speak directly to our claims handlers, rather than a call centre.
Online Customer Account
Buy and manage online, access your policy information wherever and whenever using your customer portal.
Have a quick question but are unable to speak over the phone? Jump on our live chat and speak to someone in our office instantly.
What Our Customers Are Saying
Your staff and coordination was impeccable thanks for all your support
I would definitely recommend this seller. Balba could not have been more helpful, efficie ...
Easy to choose & select options on linr
Mrs Fiona Taylor
Great service, very efficient
Mrs Elaine Fowell
I have already sent a review.
Mr Terence Mcdermott
Recommended by a colleague and I’m so grateful!! I spent ages looking for public liabili ...
Very helpful and polite, great service
Mrs Julie Austin
Clear infomation, with quick and easy signing up process.
Mrs Ann Cra'ster
i am very pleased with service i have received from mark bates ltd and looking to the arri ...
I broke my mobility scooter when I was on holiday , rang Mark Bates to activate the insura ...
Mrs Dix I would recommend 100% serves is excellent very pleased with my service from them
My first insurance with Mark Bates Ltd, found it all easy to process online, registered an ...
Mr A Evans
Clear and straightforward on-line application process. Fast response to application and fu ...
Ian (East Yorkshire)
they make everything simple and efficient
I have only just purchased a policy with Mark Bates so therefore I have not had to make a ...
Highly recommend, great service.
Mrs Wendy Harrison
Really easy to apply for online, and great value for money
Easy to use. Best deal,available
Excellent service thank you however, your application form should take into account the fa ...
Easy to deal with, good value and simple renewal.
Frequently Asked Questions
This activity will be included, provided that it only forms a minor part of the activities you carry out and they are the children of the service user or the children the service user is responsible for.
This is covered up to a limit of £5,000,000 other than in respect of; brittle or fragile items which are subject to a limit of £1000. The policy also includes the cost of repairs, up to £100, should it be necessary to force entry to the premises due to a medical emergency.
If this is in connection with your occupation you should check with your car insurer to see if you are adequately covered. You may need to extend it for business use, which may result in an additional charge. This policy will not cover you for incidents involving your car.
This activity will be included, if it only forms a minor part of the activities you carry out for the service user.
We include all these activities within the definition of a personal care assistants insured activities.
If the incident is covered by the policy the insurer will deal with the matter on your behalf corresponding with third parties, their lawyers and the court.
The policy has legal expenses cover which includes advice, and costs up to a limit of £25,000.
The policy includes a free legal and tax advice helpline to assist you in such matters.