Is this the policy for me?
If you're a self-employed carer, then this policy is for you. It is highly recommended to have public liability insurance to carry out your duties. Our personal care assistant insurance not only provides you with the public liability you need, it can offer you so much more.
Why Choose Mark Bates Ltd?
Dedicated Claims Team
We pride ourselves on our customer service. If you are claiming you will speak directly to our claims handlers, rather than a call centre.
Online Customer Account
Buy and manage online, access your policy information wherever and whenever using your customer portal.
Have a quick question but are unable to speak over the phone? Jump on our live chat and speak to someone in our office instantly.
What Our Customers Are Saying
Very prompt to answer phone and helpful best all round insurance and a experienced company ...
Mr Nigel Huckle
Used mark Bates now for a few years for my sons direct payment insurance.
Very easy transaction, no problems, great insurance quote.
So easy to arrange this insurance on-line. Excellent site
Good transaction easy renewal
I phoned the number I was given by a friend and immediately phoned and got a response. V ...
Easy to take out a policy which covers everything I needed it to cover
Excellent communication skills and customer service
Mr Ken Ellis
Absolutely brilliant service and help with my purchase, advised and called throughout, mak ...
Mr Jumael Zafar
Mark and his staff are very friendly and helpful and really great to deal with.
Mark Bates, an excellent company to deal with - all my queries expertly answered very quic ...
Claim sorted over the phone,no hassle and very helpful
I've dealt with Mark Bates insurance for both employers liability & scooter insurance & fo ...
I have only just purchased my insurance for home employment insurance online so haven’t ...
Good easy access to site easy to complete application forms most of all good value for mon ...
I have no issues with renewing my policy. I get a reminder that it's due for renewal and d ...
Quick and easy - included everything I needed.
Easy online website, fast and efficient. Quick response with ne w insurance documents too. ...
Ms Pamela R Barron
Very easy to navigate around your website and the 3 month extra free cover definitely sway ...
Mr Ronald Hughes
Frequently Asked Questions
This activity will be included, provided that it only forms a minor part of the activities you carry out and they are the children of the service user or the children the service user is responsible for.
This is covered up to a limit of £5,000,000 other than in respect of; brittle or fragile items which are subject to a limit of £1000. The policy also includes the cost of repairs, up to £100, should it be necessary to force entry to the premises due to a medical emergency.
If this is in connection with your occupation you should check with your car insurer to see if you are adequately covered. You may need to extend it for business use, which may result in an additional charge. This policy will not cover you for incidents involving your car.
This activity will be included, if it only forms a minor part of the activities you carry out for the service user.
We include all these activities within the definition of a personal care assistants insured activities.
If the incident is covered by the policy the insurer will deal with the matter on your behalf corresponding with third parties, their lawyers and the court.
The policy has legal expenses cover which includes advice, and costs up to a limit of £25,000.
The policy includes a free legal and tax advice helpline to assist you in such matters.