Home Insurance

Home Emergency Cover

We will be there to help you through whenever you need us


01476 513781

Add this to your existing cover today

  • Heating System Breakdown

    Repair of your boiler or main heating system including parts, call out and labour.

  • Plumbing And Drainage

    Removal of blockages in your supply or drainage pipes due to freezing.

  • Alternative Accommodation

    If it’s unsafe or uncomfortable to stay at home your costs will be reimbursed.

  • Power Supply

    We’ll get you reconnected as soon as possible if your electricity or gas supply is affected.

  • Home Security

    Doors, locks and windows repaired to make sure your home is secure.

  • Loss Of Keys

    If you need to force entry the damage caused will be repaired.

Home Insurance

Get the Best Cover Available

Combine this with our home insurance cover for peace of mind built in.


01476 513781

Why choose our Home Insurance?

We believe in putting you first 

Manage Online

Go paperless, download your schedule or buy and renew online.

UK Claims Team

If you need to make a claim you will talk to us not a third party.

Live Chat

Have a quick question but are unable to speak on the phone? Jump on our live chat .

Access Rewards

Get exclusive access to a range rewards as a thank you for being with us.

5 Star Rated

Our customers rate us 5 stars. see all our reviews at

No Admin Fees

Unlike other insurers we wont charge you for small changes to your policy.

Ready to insure your home?

It's simpler than you think. An online quote only takes minutes.

What our customers say

Enjoy more with rewards

As a thank you for being a Mark Bates Ltd customer, you also get exclusive access to rewards. Take your pick from exciting offers and giveaways from us and other brands you love.

Your Quote

For your quote you will need the following information to hand:

  • How old your home is

  • Number of occupants 

  • total number of bedrooms

  • Type of ownership


Below you can find useful downloads.

Help and Support

We are here to offer you all the help you need with your static caravan

Personal Possessions

What's covered under home insurance can be confusing , this guide explains the difference between buildings contents and personal possessions cover.


Security Guide

Sadly, burglaries are becoming more common with 2017 seeing a rise in figures. This guide provides help to make your home more secure and safe.


Weather Preparation

Having a home prepped for extreme weather conditions has never been more important, this guide provides help with preparing for these conditions.


Frequently Asked Questions

Valuables are classed as jewellery, watches, gold, silver, precious metals, gemstones, furs, pictures, curios and other works of art and stamp, coin and medal collections.

Yes, your PC is covered whilst in the home.

New for old means to replace an item as new.

No, this is only available in addition to home contents cover.

Yes, accidental damage is automatically included.

The manditory excess for buildings cover is £100 increasing to £1,000 in respect of Subsidence, Heave or Landslip.

Cover is provided under this policy for accidental damage to underground services and drain covers at the home for which you are legally liable.

Yes, other than caused by felling or lopping.

Other Products

We want to be your one stop shop for insurance.

† Qualifying terms and minimum premiums apply.