We will be there to help you through whenever you need us
Call:
Heating System Breakdown
Repair of your boiler or main heating system including parts, call out and labour.
Plumbing And Drainage
Removal of blockages in your supply or drainage pipes due to freezing.
Alternative Accommodation
If it’s unsafe or uncomfortable to stay at home your costs will be reimbursed.
Power Supply
We’ll get you reconnected as soon as possible if your electricity or gas supply is affected.
Home Security
Doors, locks and windows repaired to make sure your home is secure.
Loss Of Keys
If you need to force entry the damage caused will be repaired.
We believe in putting you first
Go paperless, download your schedule or buy and renew online.
If you need to make a claim you will talk to us not a third party.
Have a quick question but are unable to speak on the phone? Jump on our live chat .
Get exclusive access to a range rewards as a thank you for being with us.
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Unlike other insurers we wont charge you for small changes to your policy.
It's simpler than you think. An online quote only takes minutes.
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As a thank you for being a Mark Bates Ltd customer, you also get exclusive access to rewards. Take your pick from exciting offers and giveaways from us and other brands you love.
For your quote you will need the following information to hand:
How old your home is
Number of occupants
total number of bedrooms
Type of ownership
Below you can find useful downloads.
Home Insurance Policy Wording
Home Insurance Product IPID
We are here to offer you all the help you need with your static caravan
What's covered under home insurance can be confusing , this guide explains the difference between buildings contents and personal possessions cover.
More
Sadly, burglaries are becoming more common with 2017 seeing a rise in figures. This guide provides help to make your home more secure and safe.
Having a home prepped for extreme weather conditions has never been more important, this guide provides help with preparing for these conditions.
What is classed as valuable?
Valuables are classed as jewellery, watches, gold, silver, precious metals, gemstones, furs, pictures, curios and other works of art and stamp, coin and medal collections.
Is my PC covered as contents?
Yes, your PC is covered whilst in the home.
What is new for old?
New for old means to replace an item as new.
Can I take out personal possessions cover only?
No, this is only available in addition to home contents cover.
Is accidental damage covered?
Yes, accidental damage is automatically included.
What is the excess for buildings cover?
The manditory excess for buildings cover is £100 increasing to £1,000 in respect of Subsidence, Heave or Landslip.
Are drains covered?
Cover is provided under this policy for accidental damage to underground services and drain covers at the home for which you are legally liable.
Is damage from falling trees covered?
Yes, other than caused by felling or lopping.
Still have an unanswered question? contact homeinsurance@markbatesltd.com
We want to be your one stop shop for insurance.