For Riser Chairs, Beds, Hoists & Stairlifts. With accidental damage cover that starts from day one!
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Our customer's independence is vitally important to us, and In-Home mobility aids is an often neglected area of cover. Due to your reliance on these aids we have designed our Premier Care range of In-Home warranty policies to meet your needs.
Mechanical & electrical breakdown
No large repair bill if you're product goes wrong.
Protecting your equipment from day one against user error and incidents out of your control.
The full cost of parts and labour
We cover the full cost of repair.
We don't require any contribution to a claim where other insurance policies might.
Policies for new equipment begin after the manufacturer's warranty end and policies for used equipment exclude cover for the first 90 days.
We believe in putting you first
Go paperless, download your schedule or buy and renew online.
If you need to make a claim you will talk to us not a third party.
Have a quick question but are unable to speak on the phone? Jump on our live chat .
Get exclusive access to a range rewards as a thank you for being with us.
Our customers rate us 5 stars. see all our reviews at
Unlike other insurers we wont charge you for small changes to your policy.
Our home employment insurance policy is specifically designed to give you peace of mind and protection in the home.
Customer. Tony Jenkins
Mr Michael Shaw
Mrs linda miller
Mrs Patricia Omadoye
Mrs Julie Callender
Mr Andrew Anthony
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being a Mark Bates Ltd customer, you also
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For your quote you will need the following information to hand:
Age of your equipment
Manufacturer of your equipment.
Place of purchase.
Below you can find useful downloads.
In Home Warranty Product Information Document
In Home Warranty Policy Wording
Stair Lift Policy Wording
We are here to offer you all the help you need.
Comes with mechanical & electrical Breakdown,accidental damage, full Cost of parts & labour,no excess and up to 3 years cover
Comes with mechanical & electrical Breakdown,accidental damage, full Cost of parts & labour,no excess and up to 5 years cover
We want to be your one stop shop for insurance.