Is this the policy for me?
If you're a self-employed carer, then this policy is for you. It is highly recommended to have public liability insurance to carry out your duties. Our personal care assistant insurance not only provides you with the public liability you need, it can offer you so much more.
Why Choose Mark Bates Ltd?
Dedicated Claims Team
We pride ourselves on our customer service. If you are claiming you will speak directly to our claims handlers, rather than a call centre.
Online Customer Account
Buy and manage online, access your policy information wherever and whenever using your customer portal.
Have a quick question but are unable to speak over the phone? Jump on our live chat and speak to someone in our office instantly.
What Our Customers Are Saying
a great policy giving peace of mind
Ms Sharon Machen
Excellent customer service
Mr Ashley Pearson
Really helpful and sent paperwork through very quickly.
Mrs Anne - Marie Wells
They were fast and efficent
Needed to take out a policy for employing a PA for our son. The website was easy to naviga ...
To apply for the insurance it was very easy to understand the instructions
Mrs Linda Wilson
absolutely brilliant needed insurance asap within minutes they had me covered would defo r ...
Mrs Lisa Large
I have had no problems with Mark Bates Ltd at all, I just call them up and everything is s ...
Mr Robert Smith
Very pleasant people to deal with. More than half the price of Direct Line for the same co ...
Costumer services are very helpful and professional .i
Mrs Bushra Khan
Excellent advise on policy, easy to buy on line with immediate effect. Thank you.
Mrs Hazel J Crockford
Really helpful and efficient. My claim was sorted without fuss amazingly fast. Thanks.
Mr & Mrs Gardner
I have been totally delighted with the service. Having unfortunately had a slight alterca ...
Miss Alison Fraser
Very happy and satisfied with the service provided
Mr Francis Arthur Willison
Excellent service. prompt and pleasant. Can have no grumbles at all.
Excellent cover at a very good price. Easy online form - no hassle or problems
I have had wheelchair both manual and electric insurances with Mark Bates. I've now got in ...
Quick, efficient and professional service, came recommended.
straight forward, easy website, competitive quotes, what's not to like !
Mrs Helen Jones
excellent service , prompt reply to all my enquiries, best cover found for best price
Mrs GAIL KEHOE
Frequently Asked Questions
This activity will be included, provided that it only forms a minor part of the activities you carry out and they are the children of the service user or the children the service user is responsible for.
This is covered up to a limit of £5,000,000 other than in respect of; brittle or fragile items which are subject to a limit of £1000. The policy also includes the cost of repairs, up to £100, should it be necessary to force entry to the premises due to a medical emergency.
If this is in connection with your occupation you should check with your car insurer to see if you are adequately covered. You may need to extend it for business use, which may result in an additional charge. This policy will not cover you for incidents involving your car.
This activity will be included, if it only forms a minor part of the activities you carry out for the service user.
We include all these activities within the definition of a personal care assistants insured activities.
If the incident is covered by the policy the insurer will deal with the matter on your behalf corresponding with third parties, their lawyers and the court.
The policy has legal expenses cover which includes advice, and costs up to a limit of £25,000.
The policy includes a free legal and tax advice helpline to assist you in such matters.