Is this the policy for me?
If you're a self-employed carer, then this policy is for you. It is highly recommended to have public liability insurance to carry out your duties. Our personal care assistant insurance not only provides you with the public liability you need, it can offer you so much more.
Why Choose Mark Bates Ltd?
Dedicated Claims Team
We pride ourselves on our customer service. If you are claiming you will speak directly to our claims handlers, rather than a call centre.
Online Customer Account
Buy and manage online, access your policy information wherever and whenever using your customer portal.
Have a quick question but are unable to speak over the phone? Jump on our live chat and speak to someone in our office instantly.
What Our Customers Are Saying
The gentleman that I spoke to was very polite, helpful and professional
Miss Vannessa Courtnadge
Web site easy to use and insurance cover clear and concise. Also it’s a relief that the ...
Mrs Anne Venetia Larcombe
Straight forward and easy to do as I am a senior.
Ms Constance Beaumont
Quick and easy application process. Not made a claim so can't comment on that, but so far ...
Very good service, easy to use web site.
Everything very satisfactory and past business with you very satisfactory also
Great to do business with and smooth transaction.
Mr Andrew Wallbank
quick easy and concise arrangements for applying for insurance conditions made very clear.
cant find my curtigicste
I like your customer care.
Mrs Grace Rudo Musere
Website was easy to use to buy my insurance and very reasonable
Mrs Angela Church
Renewed my policy online very easy and quick with no hassle.
Mrs Donna Williams
Easy and very well priced policies
Mr jonathan fairlam
A very knowledgeable and easy website. I goe exactly what I was looking for
They always make arrangements to ensure repairs are carried out as quickly as possible so ...
I was treat very good. Arrange a hire scooter and pay from my loss was very quickly.
So easy to use the web site,very quick response.
Very good service
Mrs Margaret Gregory
I called mark Bates to set up private care insurance, the lady on the phone said I need to ...
Mrs Tina Jefferies
Frequently Asked Questions
This activity will be included, provided that it only forms a minor part of the activities you carry out and they are the children of the service user or the children the service user is responsible for.
This is covered up to a limit of £5,000,000 other than in respect of; brittle or fragile items which are subject to a limit of £1000. The policy also includes the cost of repairs, up to £100, should it be necessary to force entry to the premises due to a medical emergency.
If this is in connection with your occupation you should check with your car insurer to see if you are adequately covered. You may need to extend it for business use, which may result in an additional charge. This policy will not cover you for incidents involving your car.
This activity will be included, if it only forms a minor part of the activities you carry out for the service user.
We include all these activities within the definition of a personal care assistants insured activities.
If the incident is covered by the policy the insurer will deal with the matter on your behalf corresponding with third parties, their lawyers and the court.
The policy has legal expenses cover which includes advice, and costs up to a limit of £25,000.
The policy includes a free legal and tax advice helpline to assist you in such matters.