Powerchair Insurance

Protect your powered wheelchair with Mark Bates Ltd. Our powered wheelchair insurance covers accidental damage, punctures and a breakdown service.
Get a quote
Or call 01476 512190
Rated Excellent
TrustScore4.822,607 reviews on Trustpilot

Comprehensive Cover for Your Powered Wheelchair

For complete peace of mind, combine this with our Powerchair Warranty to make sure you’re covered for mechanical and electrical breakdown.

Public Liability

Covering claims against you if you have accidentally injured someone or damaged their property.

24/7 National Breakdown Recovery

24/7 breakdown recovery is included as standard, to get you and your equipment home safely.

Accidental Damage

Repairs after an accident, theft or vandalism, so you're back up and running quickly.

Worldwide Travel

See more of the world with ease, because you can take your own equipment with you while you travel.

Temporary Hire

Hire equipment to keep you independent during repairs.

Puncture Cover

Upgrade to our Plus policy to be covered for punctures to your tyres.

Get A Quick Quote

You will need the following information
Age of your equipment.
Manufacturer of your equipment.
Purchase price.
Place of purchase.
£
* denotes a mandatory field.
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Existing Customer?

Need to manage your policy, add a new one or make changes?

Use our customer portal.

Have a question?

Speak to one of our UK-based customer service advisers.

Welcome To The Premier Club

Every policyholder gets free access to The Premier Club, with discounts on big high street and online brands and money off days out.

What our customers say

Independent reviews collected by Trustpilot.

Very helpful,polite people, and no problems at all been with these for a year now great service would definitely recommend

MMr Nathan Wilshaw
Oct 8, 2026

A helpful solution was found to keep my disability scooter insured until sold. Your Agent was most helpful, friendly and patient throughout. Excellent service.

MMrs Lewis
Oct 8, 2026

Very good customer service. Very polite and efficient.

DDonald Wright
Oct 8, 2026

It was explained very well

MMrs Sue Lovett
Oct 8, 2026

Mark Bates rang n explained everything to me,I asked a few questions all were answered immediately, Very happy with them nothing is to much trouble. Thank u

LLorraine
Oct 8, 2026

I have always felt safe when out on my scooter knowing you were there to help thank you so much

MMR A & MRS H FISHER
Oct 8, 2026

Quick connection and good outcome to transaction.

TTerry Phillips
Oct 8, 2026

Your service is very good and the price is very affordable.

eesperanza maldonado
Oct 8, 2026

The policy seemed to include all our requirements At a reasonable cost

JJohn
Oct 8, 2026

Brilliant swift service

MMo
Oct 8, 2026

Immediate response to requests for information and action.

JJohn Colin Grantham
Oct 8, 2026

Very helpful

SStephen
Oct 8, 2026

It was quick and easy to do thank you

MMarie Stuart
Oct 8, 2026

Great service, quick to respond and reliable, great price that is affordable

CCaroline Eastland
Oct 8, 2026

I spoke to a very nice lady on your reception

AAnnSmith
Oct 8, 2026

A polite phone manner and good listener while listening to my queries, you were very helpful and reasured me on my decision to insure my items. Thank you.

LLaurence
Oct 7, 2026

Very quick and easy online cover.

EElizabeth Hanson
Oct 7, 2026

Very friendly and Lee the delivery driver was really helpful and ran through everything with me again

MMel Murphy
Oct 7, 2026

Policy easily understandable and well constructed. Covered my needs and affordable. Staff knowledgeable and clear in explaining the policy cover.

JJoy Davies
Oct 7, 2026

Very helpful in every respect

hhugh gemmell
Oct 7, 2026

FAQ

No. The free month costs nothing and you're under no obligation to continue. The offer is available once per piece of equipment.

You can either ring our 24/7 national breakdown recovery number or we will reimburse your taxi fare home (terms and conditions apply).

Our Insurance Plus cover comes with all the benefits of our standard cover and the following additional benefits:

Full Breakdown Recovery - Your cover extends to recovery if you get a puncture or your battery fails.

Puncture Repair - covers the cost of repairing a puncture to any tyre fixed to your mobility equipment.

Any Driver - covers any person driving your equipment with your permission.

Legal Expenses - To recover damages from a negligent third party if you are injured or your mobility equipment is damaged.

No. Each policy comes with its benefits built in, so there are no add-ons to choose and pay for separately.

Yes. Paying monthly by Direct Debit adds a £10 admin charge, spread across your instalments.

The easiest way to start a claim is to download Insura App so you can be kept up to date on your claims journey.

You can also call our UK based claims team on 01476 514471 or email [email protected], and we'll take it from there.