Very helpful,polite people, and no problems at all been with these for a year now great service would definitely recommend
For complete peace of mind, combine this with our Powerchair Warranty to make sure you’re covered for mechanical and electrical breakdown.
Covering claims against you if you have accidentally injured someone or damaged their property.
24/7 breakdown recovery is included as standard, to get you and your equipment home safely.
Repairs after an accident, theft or vandalism, so you're back up and running quickly.
See more of the world with ease, because you can take your own equipment with you while you travel.
Hire equipment to keep you independent during repairs.
Upgrade to our Plus policy to be covered for punctures to your tyres.
Need to manage your policy, add a new one or make changes?
Use our customer portal.
Independent reviews collected by Trustpilot.
Very helpful,polite people, and no problems at all been with these for a year now great service would definitely recommend
A helpful solution was found to keep my disability scooter insured until sold. Your Agent was most helpful, friendly and patient throughout. Excellent service.
Very good customer service. Very polite and efficient.
It was explained very well
Mark Bates rang n explained everything to me,I asked a few questions all were answered immediately, Very happy with them nothing is to much trouble. Thank u
I have always felt safe when out on my scooter knowing you were there to help thank you so much
Quick connection and good outcome to transaction.
Your service is very good and the price is very affordable.
The policy seemed to include all our requirements At a reasonable cost
Brilliant swift service
Immediate response to requests for information and action.
Very helpful
It was quick and easy to do thank you
Great service, quick to respond and reliable, great price that is affordable
I spoke to a very nice lady on your reception
A polite phone manner and good listener while listening to my queries, you were very helpful and reasured me on my decision to insure my items. Thank you.
Very quick and easy online cover.
Very friendly and Lee the delivery driver was really helpful and ran through everything with me again
Policy easily understandable and well constructed. Covered my needs and affordable. Staff knowledgeable and clear in explaining the policy cover.
Very helpful in every respect
No. The free month costs nothing and you're under no obligation to continue. The offer is available once per piece of equipment.
You can either ring our 24/7 national breakdown recovery number or we will reimburse your taxi fare home (terms and conditions apply).
Our Insurance Plus cover comes with all the benefits of our standard cover and the following additional benefits:
Full Breakdown Recovery - Your cover extends to recovery if you get a puncture or your battery fails.
Puncture Repair - covers the cost of repairing a puncture to any tyre fixed to your mobility equipment.
Any Driver - covers any person driving your equipment with your permission.
Legal Expenses - To recover damages from a negligent third party if you are injured or your mobility equipment is damaged.
No. Each policy comes with its benefits built in, so there are no add-ons to choose and pay for separately.
Yes. Paying monthly by Direct Debit adds a £10 admin charge, spread across your instalments.
The easiest way to start a claim is to download Insura App so you can be kept up to date on your claims journey.
You can also call our UK based claims team on 01476 514471 or email [email protected], and we'll take it from there.