Powerchair Insurance

Protect your powered wheelchair with Mark Bates Ltd. Our powered wheelchair insurance covers accidental damage, punctures and a breakdown service.
Get a quote
Or call 01476 512190
Rated Excellent
TrustScore4.823,021 reviews on Trustpilot

Comprehensive Cover for Your Powered Wheelchair

For complete peace of mind, combine this with our Powerchair Warranty to make sure you’re covered for mechanical and electrical breakdown.

Public Liability

Covering claims against you if you have accidentally injured someone or damaged their property.

24/7 National Breakdown Recovery

24/7 breakdown recovery is included as standard, to get you and your equipment home safely.

Accidental Damage

Repairs after an accident, theft or vandalism, so you're back up and running quickly.

Worldwide Travel

See more of the world with ease, because you can take your own equipment with you while you travel.

Temporary Hire

Hire equipment to keep you independent during repairs.

Puncture Cover

Upgrade to our Plus policy to be covered for punctures to your tyres.

Get A Quick Quote

You will need the following information
Age of your equipment.
Manufacturer of your equipment.
Purchase price.
Place of purchase.
£
* denotes a mandatory field.
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Existing Customer?

Need to manage your policy, add a new one or make changes?

Use our customer portal.

Have a question?

Speak to one of our UK-based customer service advisers.

Welcome To The Premier Club

Every policyholder gets free access to The Premier Club, with discounts on big high street and online brands and money off days out.

What our customers say

Independent reviews collected by Trustpilot.

Good service

BB Muntendam
Oct 28, 2026

Efficiently done.

MMr Bob Schopp
Oct 28, 2026

So easy to use and buy.

AAnn Cairns
Oct 28, 2026

Staff always helpful. Prices reasonable. I can speak to a human being.

SSarah
Oct 28, 2026

I've had a few repairs done and serviced as well. The engineers have carried on with their job done a brilliant job like I never needed to worry or be anxious about. Just great

JJanine Spencer
Oct 28, 2026

Whenever I need help and support, Mark Bates are always there for me.

JJacqueline Huband
Oct 28, 2026

The politeness and the friendly way he explained the workins of the mobility scooter, of the delivery driver, Craig .

AAndy Osborne
Oct 28, 2026

Never had a problem with this

DDiane Elizabeth Cunningham
Oct 28, 2026

They very good and quick.very helpful lady

JJane
Oct 28, 2026

I had done my research about the type of cover I needed. It was a quick process to join, made easy by it being online. Im covered for the next year. Good concept and product

WWendy Jones
Oct 28, 2026

Easy controls.

NNigel
Oct 28, 2026

The lady I spoke to was efficient towards me. I needed a question answered and she got a message for the legal team to call me back within the hour.

MMoira
Oct 28, 2026

Very easy to contact and quick to respond.

MMs Laura Jones
Oct 27, 2026

The service engineer was very helpful and polite and did his job with c

MMargaret Rollo
Oct 27, 2026

The lady iI spoke to was very pleasant and helpful.

JJanet Hodgson
Oct 27, 2026

Very efficient and polite straight forward communication about my insurance policy and terms

CCathy Millett
Oct 27, 2026

Speaking to Mark Bates agent was a real pleasure. Her diction was excellent and she knew her subject.

JJohn
Oct 27, 2026

Very helpfull

MMS LINDA J GALE
Oct 27, 2026

Always polite and helpful and reasonably priced

MMARGARET
Oct 27, 2026

I pay my yearly fee and I am happy they are at hand . Not had any reason so far as to make a claim

PPhillip Strickland kirby
Oct 27, 2026

FAQ

No. The free month costs nothing and you're under no obligation to continue. The offer is available once per piece of equipment.

You can either ring our 24/7 national breakdown recovery number or we will reimburse your taxi fare home (terms and conditions apply).

Our Insurance Plus cover comes with all the benefits of our standard cover and the following additional benefits:

Full Breakdown Recovery - Your cover extends to recovery if you get a puncture or your battery fails.

Puncture Repair - covers the cost of repairing a puncture to any tyre fixed to your mobility equipment.

Any Driver - covers any person driving your equipment with your permission.

Legal Expenses - To recover damages from a negligent third party if you are injured or your mobility equipment is damaged.

No. Each policy comes with its benefits built in, so there are no add-ons to choose and pay for separately.

Yes. Paying monthly by Direct Debit adds a £10 admin charge, spread across your instalments.

The easiest way to start a claim is to download Insura App so you can be kept up to date on your claims journey.

You can also call our UK based claims team on 01476 514471 or email claims@markbatesltd.com, and we'll take it from there.