Staff helpful and gave advice where needed.
Supporting Organisations
Mark Bates Ltd
Individual Employers
Your Organisation
Part Of Your Team
We support individual employers up and down the country to live the most independent lives possible. As part of this we have built strong relationships with the brilliant organisations that support them.
We offer a unique approach to working together and provide a whole range of tools for you and your team to use to help others.
We are delighted to be partnering with the Independent Living Group, a national peer support group aiming to help others just like you navigate social care, health and employment.
Best Practice
We want to utilise our national networks to share and promote great examples of personalised support in action.
Expert Content
Guides, tools and documents from specialist organisations.
Member Resources
Individual employer guidance and factsheets regularly updated for you, including newsletters and video tutorials.
What our customers say
Independent reviews collected by Trustpilot.
Easy to join your company and not overly expensive good contact with reminders
My second year with MB and my premium didn’t go up, what a refreshing change! Excellent cover at a reasonable price.
The first quote was presented well. Clearly understood.
Always professional polite and respectful
Very friendly and easy to deal with. Good prices as well.
Such a polite & helpful lady .
Everything was efficiently organised
I was given one month free insurance after which I was given the option to buy insurance which was very reasonably priced. I'll stick with Mark Bates. Thank you
The renewal process was hassle free.
Excellent customer service, easy to get hold of, competitive rates, recommended 👌
Up until now it is all going well. I am deaf, and need to know a number which I can text if I need National Breakdown. I'm sure you can help me with this.
Don't have to worry as all is taken care of each year and prices not increasing too much yearly!
I contacted the company to ask a question which was responded to fully and very quickly
Dealt with my claim promptly. Highly recommend
Very efficient caller, very friendly, very helpful
Good and helpful on telephone
Easy to sort.
Show room was airy plenty of space to move around. The wheelchairs were displayed. so easy access to try them out. The assisant answered our questions professionally. She was friendly and our purchase was seemless.
Not very up on technical things but getting the insurance for my "scooter was as straight forward as it comes, so very happy with the experience.
Supporting Your Organisation
Proactive Employment Support
Employment advice and legal support tailored around the specific needs of individual employers of Personal Assistants. Our pro-active, personalised approach to legal advice is designed to ensure everyone gets the level of service they require precisely when they need it. We understand that support for Direct Payments and Personal Health Budget recipients operates best when it is tailored around the needs of individuals.
Premier Club Rewards
As a thank you for being one of our partners, all the staff at your organisation will get FREE and exclusive access to The Premier Club rewards. Full of exciting offers that will save you money on some of the biggest brands from the high street, on-line and top-notch days out.
A Place to Thrive
As partners we will work with you to provide all of your employers exclusive access to support groups both online and in person. Providing a peer to peer network with people in similar situations that our policy holders find invaluable.