Very helpful,polite people, and no problems at all been with these for a year now great service would definitely recommend
Supporting Organisations
Mark Bates Ltd
Individual Employers
Your Organisation
Part Of Your Team
We support individual employers up and down the country to live the most independent lives possible. As part of this we have built strong relationships with the brilliant organisations that support them.
We offer a unique approach to working together and provide a whole range of tools for you and your team to use to help others.
We are delighted to be partnering with the Independent Living Group, a national peer support group aiming to help others just like you navigate social care, health and employment.
Best Practice
We want to utilise our national networks to share and promote great examples of personalised support in action.
Expert Content
Guides, tools and documents from specialist organisations.
Member Resources
Individual employer guidance and factsheets regularly updated for you, including newsletters and video tutorials.
What our customers say
Independent reviews collected by Trustpilot.
A helpful solution was found to keep my disability scooter insured until sold. Your Agent was most helpful, friendly and patient throughout. Excellent service.
Very good customer service. Very polite and efficient.
It was explained very well
Mark Bates rang n explained everything to me,I asked a few questions all were answered immediately, Very happy with them nothing is to much trouble. Thank u
I have always felt safe when out on my scooter knowing you were there to help thank you so much
Quick connection and good outcome to transaction.
Your service is very good and the price is very affordable.
The policy seemed to include all our requirements At a reasonable cost
Brilliant swift service
Immediate response to requests for information and action.
Very helpful
It was quick and easy to do thank you
Great service, quick to respond and reliable, great price that is affordable
I spoke to a very nice lady on your reception
A polite phone manner and good listener while listening to my queries, you were very helpful and reasured me on my decision to insure my items. Thank you.
Very quick and easy online cover.
Very friendly and Lee the delivery driver was really helpful and ran through everything with me again
Policy easily understandable and well constructed. Covered my needs and affordable. Staff knowledgeable and clear in explaining the policy cover.
Very helpful in every respect
Supporting Your Organisation
Proactive Employment Support
Employment advice and legal support tailored around the specific needs of individual employers of Personal Assistants. Our pro-active, personalised approach to legal advice is designed to ensure everyone gets the level of service they require precisely when they need it. We understand that support for Direct Payments and Personal Health Budget recipients operates best when it is tailored around the needs of individuals.
Premier Club Rewards
As a thank you for being one of our partners, all the staff at your organisation will get FREE and exclusive access to The Premier Club rewards. Full of exciting offers that will save you money on some of the biggest brands from the high street, on-line and top-notch days out.
A Place to Thrive
As partners we will work with you to provide all of your employers exclusive access to support groups both online and in person. Providing a peer to peer network with people in similar situations that our policy holders find invaluable.