The Premier Care Range
Mark Bates Ltd are one of the UK’s leading specialist insurers for the over 50s and disabled people. We have been providing essential insurance for over 21 years to people who rely on mobility aids and more recently those who employ personal assistants through direct payments. With Premier Care you can be confident you’re getting the best cover you need.
Our Promise To You
We are passionate about keeping you mobile and independent, so have designed our Premier Care range of policies to do just that. We fully appreciate the importance of helping you quickly and efficiently.
UK Based Call Centres
For your peace of mind we are on the phones 6 days a week ready to deal with your queries and help you get the most out of your policies.
We want your cover to make a difference when it matters. That's why we're always on the lookout for ways you can get more from our policies.
A Dedicated Claims Team
We pride ourselves on our customer service and our in-house claims team will personally oversee the smooth handling of your claim.
What Our Customers Are Saying
straight forward, easy website, competitive quotes, what's not to like !
Mrs Helen Jones
excellent service , prompt reply to all my enquiries, best cover found for best price
Mrs GAIL KEHOE
Helpful fast servuce
Mr Dean Ashton
Very easy to obtain the employers insurance and the documents came very quickly through th ...
It's quick and easy to set up the insurance,and covers me for everything I need.
Miss Christina Stoyles
Mark Bates staff have always been very helpful and guided me through all aspects of sortin ...
Miss Anna Stewart
had a problem with mobility scooter and was sorted out very quickly and another one was lo ...
Mr . Mcenroe
Competitive easy to use quick
Very helpful and easy to talk to. Many thanks.
Slow to decide wether they would pay the large repair to a damaged scooter and offered a ...
I recently made a claim against my scooter insurance. All the staff I spoke to were pleasa ...
Mrs Jennifer Southon
easy to set up, claims settled without fuss
Fast and efficient as well as giving you the choice of paying it full or installments whic ...
Miss Sereima Kauwale
renewed online no problem
mark bates is very good quick to act its the scooter repairers that are not up to scratch
Mrs Carol Crook
Very helpful talked through options , direction to best policy for me . Excellent staff an ...
very quick and easy to do online. Great value for money!
Mrs Carol Stuart
Quick website .... no stupid questions ....fast and efficient ... I hope I never need to c ...