The Premier Care Range
Mark Bates Ltd are one of the UK’s leading specialist insurers for the over 50s and disabled people. We have been providing essential insurance for over 21 years to people who rely on mobility aids and more recently those who employ personal assistants through direct payments. With Premier Care you can be confident you’re getting the best cover you need.
Our Promise To You
We are passionate about keeping you mobile and independent, so have designed our Premier Care range of policies to do just that. We fully appreciate the importance of helping you quickly and efficiently.
UK Based Call Centres
For your peace of mind we are on the phones 6 days a week ready to deal with your queries and help you get the most out of your policies.
We want your cover to make a difference when it matters. That's why we're always on the lookout for ways you can get more from our policies.
A Dedicated Claims Team
We pride ourselves on our customer service and our in-house claims team will personally oversee the smooth handling of your claim.
What Our Customers Are Saying
Very happy with the quick service and the advisor said to apply online because there was a ...
Mrs Rene Rayner
Good website very easy to arrange cover
Incredibly quick response - thankyou
It was quick, easy, and straightforward.
Mrs Susan Gibbons
Excellent communication and good priced insurance.
Efficient and prompt resolution to my claim
Very simple and straightforward to purchase and set up. I searched with many insurers to f ...
Not had any need to claim so cannot give a review on that side, but happy with the cost .
very good service I have all ready RECOMMEND you to two of my freands
Fast no hastle quotes, easy to understand and obtain instant mobility scooter cover- whic ...
Mrs M, Quinn
Professional service. Customer service is clearly important to Mark Bates.Nothing was too ...
Amazing service for my Dads mobility scooter that had to be repaired he was told a date f ...
They ensured that the repair to my wife's mobility scooter went through smoothly and witho ...
I contacted Mark Bates Ltd and was given very good information from a friendly member of t ...
They send me a reminder to renew. Very good value.
Miss S Y Hendry
Easy to do business with online, took all of three mins.
Excellent service... highly recommend
Very simple on line application form
Mr Mike Cook