The Premier Care Range
Mark Bates Ltd are one of the UK’s leading specialist insurers for the over 50s and disabled people. We have been providing essential insurance for over 21 years to people who rely on mobility aids and more recently those who employ personal assistants through direct payments. With Premier Care you can be confident you’re getting the best cover you need.
Our Promise To You
We are passionate about keeping you mobile and independent, so have designed our Premier Care range of policies to do just that. We fully appreciate the importance of helping you quickly and efficiently.
UK Based Call Centres
For your peace of mind we are on the phones 6 days a week ready to deal with your queries and help you get the most out of your policies.
We want your cover to make a difference when it matters. That's why we're always on the lookout for ways you can get more from our policies.
A Dedicated Claims Team
We pride ourselves on our customer service and our in-house claims team will personally oversee the smooth handling of your claim.
What Our Customers Are Saying
a great policy giving peace of mind
Ms Sharon Machen
Excellent customer service
Mr Ashley Pearson
Really helpful and sent paperwork through very quickly.
Mrs Anne - Marie Wells
They were fast and efficent
Needed to take out a policy for employing a PA for our son. The website was easy to naviga ...
To apply for the insurance it was very easy to understand the instructions
Mrs Linda Wilson
absolutely brilliant needed insurance asap within minutes they had me covered would defo r ...
Mrs Lisa Large
I have had no problems with Mark Bates Ltd at all, I just call them up and everything is s ...
Mr Robert Smith
Very pleasant people to deal with. More than half the price of Direct Line for the same co ...
Costumer services are very helpful and professional .i
Mrs Bushra Khan
Excellent advise on policy, easy to buy on line with immediate effect. Thank you.
Mrs Hazel J Crockford
Really helpful and efficient. My claim was sorted without fuss amazingly fast. Thanks.
Mr & Mrs Gardner
I have been totally delighted with the service. Having unfortunately had a slight alterca ...
Miss Alison Fraser
Very happy and satisfied with the service provided
Mr Francis Arthur Willison
Excellent service. prompt and pleasant. Can have no grumbles at all.
Excellent cover at a very good price. Easy online form - no hassle or problems
I have had wheelchair both manual and electric insurances with Mark Bates. I've now got in ...
Quick, efficient and professional service, came recommended.
straight forward, easy website, competitive quotes, what's not to like !
Mrs Helen Jones
excellent service , prompt reply to all my enquiries, best cover found for best price
Mrs GAIL KEHOE