The Premier Care Range
Mark Bates Ltd are one of the UK’s leading specialist insurers for the over 50s and disabled people. We have been providing essential insurance for over 21 years to people who rely on mobility aids and more recently those who employ personal assistants through direct payments. With Premier Care you can be confident you’re getting the best cover you need.
Our Promise To You
We are passionate about keeping you mobile and independent, so have designed our Premier Care range of policies to do just that. We fully appreciate the importance of helping you quickly and efficiently.
UK Based Call Centres
For your peace of mind we are on the phones 6 days a week ready to deal with your queries and help you get the most out of your policies.
We want your cover to make a difference when it matters. That's why we're always on the lookout for ways you can get more from our policies.
A Dedicated Claims Team
We pride ourselves on our customer service and our in-house claims team will personally oversee the smooth handling of your claim.
What Our Customers Are Saying
So easy and clear to understand.
Mrs Mandy Cossham
I used the website,it was quick and easy to use with clear instructions.
Mrs Clare Temple
I needed a policy to cover my carer and decided to try Mark Bates and I am so happy I did ...
Mrs Janette Dewar
Have not had any problems what ever since having had to take out Carer Insurance. And if e ...
Ms Christine Mary Armstead
Brilliant service fast and efficient
your company are great, I will get my insurance with you again thank.you
Mr Julian Fernandez
I viewed personal care assistant insurance online after site recommended to me. Spoke to ...
Mrs Valerie Mathewson
Outstanding customer service, very professional and efficient; brilliant company. I woul ...
Polite on the phone and quick to solve issues. Thanks
Mr Jonathan Watkins
good one, you can do everything online very quickly and your paperwork comes to your addre ...
Clear friendly advice from David Ashley following a recommendation. no hesitation signing ...
Easy site to use, great prices.
I found the company straight forward and easy to renew.
Mr Moses Kareko
Excellent insurance service provider providing specialist cover for mobility scooters. Tel ...
Customer Dave Sleeman
Excellent customer service, very easy to arrange.
a great policy giving peace of mind
Ms Sharon Machen
Excellent customer service
Mr Ashley Pearson
Really helpful and sent paperwork through very quickly.
Mrs Anne - Marie Wells
They were fast and efficient
Needed to take out a policy for employing a PA for our son. The website was easy to naviga ...