The Premier Care Range
Mark Bates Ltd are one of the UK’s leading specialist insurers for the over 50s and disabled people. We have been providing essential insurance for over 21 years to people who rely on mobility aids and more recently those who employ personal assistants through direct payments. With Premier Care you can be confident you’re getting the best cover you need.
Our Promise To You
We are passionate about keeping you mobile and independent, so have designed our Premier Care range of policies to do just that. We fully appreciate the importance of helping you quickly and efficiently.
UK Based Call Centres
For your peace of mind we are on the phones 6 days a week ready to deal with your queries and help you get the most out of your policies.
We want your cover to make a difference when it matters. That's why we're always on the lookout for ways you can get more from our policies.
A Dedicated Claims Team
We pride ourselves on our customer service and our in-house claims team will personally oversee the smooth handling of your claim.
What Our Customers Are Saying
Excellent service. Such a quick, and easy, way to get insurance cover that I've already r ...
Mrs Carole Johnston
The gentleman that I spoke to was very polite, helpful and professional
Miss Vannessa Courtnadge
Web site easy to use and insurance cover clear and concise. Also it’s a relief that the ...
Mrs Anne Venetia Larcombe
Straight forward and easy to do as I am a senior.
Ms Constance Beaumont
Quick and easy application process. Not made a claim so can't comment on that, but so far ...
Very good service, easy to use web site.
Everything very satisfactory and past business with you very satisfactory also
Great to do business with and smooth transaction.
Mr Andrew Wallbank
quick easy and concise arrangements for applying for insurance conditions made very clear.
cant find my curtigicste
I like your customer care.
Mrs Grace Rudo Musere
Website was easy to use to buy my insurance and very reasonable
Mrs Angela Church
Renewed my policy online very easy and quick with no hassle.
Mrs Donna Williams
Easy and very well priced policies
Mr jonathan fairlam
A very knowledgeable and easy website. I goe exactly what I was looking for
They always make arrangements to ensure repairs are carried out as quickly as possible so ...
I was treat very good. Arrange a hire scooter and pay from my loss was very quickly.
So easy to use the web site,very quick response.
Very good service
Mrs Margaret Gregory
I called mark Bates to set up private care insurance, the lady on the phone said I need to ...
Mrs Tina Jefferies