The Premier Care Range
Mark Bates Ltd are one of the UK’s leading specialist insurers for the over 50s and disabled people. We have been providing essential insurance for over 21 years to people who rely on mobility aids such as our mobility scooter insurance policy and more recently those who employ personal assistants through direct payments. With Premier Care you can be confident you’re getting the best cover you need.
Our Promise To You
We are passionate about keeping you mobile and independent, so have designed our Premier Care range of policies to do just that. We fully appreciate the importance of helping you quickly and efficiently.
UK Based Call Centres
For your peace of mind we are on the phones 6 days a week ready to deal with your queries and help you get the most out of your policies.
We want your cover to make a difference when it matters. That's why we're always on the lookout for ways you can get more from our policies.
A Dedicated Claims Team
We pride ourselves on our customer service and our in-house claims team will personally oversee the smooth handling of your claim.
What Our Customers Are Saying
Very prompt to answer phone and helpful best all round insurance and a experienced company ...
Mr Nigel Huckle
Used mark Bates now for a few years for my sons direct payment insurance.
Very easy transaction, no problems, great insurance quote.
So easy to arrange this insurance on-line. Excellent site
Good transaction easy renewal
I phoned the number I was given by a friend and immediately phoned and got a response. V ...
Easy to take out a policy which covers everything I needed it to cover
Excellent communication skills and customer service
Mr Ken Ellis
Absolutely brilliant service and help with my purchase, advised and called throughout, mak ...
Mr Jumael Zafar
Mark and his staff are very friendly and helpful and really great to deal with.
Mark Bates, an excellent company to deal with - all my queries expertly answered very quic ...
Claim sorted over the phone,no hassle and very helpful
I've dealt with Mark Bates insurance for both employers liability & scooter insurance & fo ...
I have only just purchased my insurance for home employment insurance online so haven’t ...
Good easy access to site easy to complete application forms most of all good value for mon ...
I have no issues with renewing my policy. I get a reminder that it's due for renewal and d ...
Quick and easy - included everything I needed.
Easy online website, fast and efficient. Quick response with ne w insurance documents too. ...
Ms Pamela R Barron
Very easy to navigate around your website and the 3 month extra free cover definitely sway ...
Mr Ronald Hughes