The Premier Care Range
Mark Bates Ltd are one of the UK’s leading specialist insurers for the over 50s and disabled people. We have been providing essential insurance for over 21 years to people who rely on mobility aids such as our mobility scooter insurance policy and more recently those who employ personal assistants through direct payments. With Premier Care you can be confident you’re getting the best cover you need.
Our Promise To You
We are passionate about keeping you mobile and independent, so have designed our Premier Care range of policies to do just that. We fully appreciate the importance of helping you quickly and efficiently.
UK Based Call Centres
For your peace of mind we are on the phones 6 days a week ready to deal with your queries and help you get the most out of your policies.
We want your cover to make a difference when it matters. That's why we're always on the lookout for ways you can get more from our policies.
A Dedicated Claims Team
We pride ourselves on our customer service and our in-house claims team will personally oversee the smooth handling of your claim.
What Our Customers Are Saying
Very good efficient service made quick and easy.....stress free!
Ms Christine Solly
Found it easy and straight forward
Mr Noel Murphy
Mr Anthony Evans
The staff are very helpful in dealing with queries and good at reminding in advance when i ...
Mr Ronak Patel
easy to navigate website, everything set out clearly, good product options
Staff very friendly and helpful.Dealt with claim efficiently and quickly .
Am happy about the service l have received from you thank you very much l have no doubt to ...
Had problem with my mobility scooter, it was picked up and a replacement left, mobility s ...
Really pleased with the insurance for my mother's mobility scooter. It covers everything w ...
I now have 3 mobility scooters. A Dream new Sport Rider. Gets a lot of "attention." Inv ...
Mr David Dunningd
yes the process is smooth, but they offer an PA insurance for 2 million which my membershi ...
Excellent company, used them last year and have just renewed with them again for public li ...
Is the second time now I’ve had to use bates for repairs and had no problems whatsoever ...
I am very happy with the services they offered me they are Very polite very professional v ...
very fast to get the insurance emailed this is the 2nd one we have taken out with mark bat ...
ken baxter (fishj123456)
What an easy insurance product to buy..Everything is clearly laid out, documents no more t ...
Recommended by a friend, simple to set up.
Mr A Brunton
Very easy experience
Web site easy to use and getting a quote was so simple. Once payment was made the policy n ...
Couldn’t fault anything