The Premier Care Range
Mark Bates Ltd are one of the UK’s leading specialist insurers for the over 50s and disabled people. We have been providing essential insurance for over 21 years to people who rely on mobility aids such as our mobility scooter insurance policy and more recently those who employ personal assistants through direct payments. With Premier Care you can be confident you’re getting the best cover you need.
Our Promise To You
We are passionate about keeping you mobile and independent, so have designed our Premier Care range of policies to do just that. We fully appreciate the importance of helping you quickly and efficiently.
UK Based Call Centres
For your peace of mind we are on the phones 6 days a week ready to deal with your queries and help you get the most out of your policies.
We want your cover to make a difference when it matters. That's why we're always on the lookout for ways you can get more from our policies.
A Dedicated Claims Team
We pride ourselves on our customer service and our in-house claims team will personally oversee the smooth handling of your claim.
What Our Customers Are Saying
Very efficient, good communications. Very happy
Very helpful and quick responses to all and any queries; good product at the end of it.
Excellent service, young lady who dealt with my query was very helpful. Thank you
mrs m sykes
Effecient service.Helpful, friendly staff.
Mrs Lesley Christofides
Very quick and efficient service, claim for Personal Assistant Redundancy processed and ac ...
This review is about my experience in getting insurance cover. That was done very efficien ...
Recamend hassle free
Mrs Susan Glasspool
The lady was very patient in helping us to fill in the information for the insurance
Mrs Beryl Ingram
Very helpful during a traumatic time. Claim forms received quite quickly and permission f ...
Very easy to insure my mobility scooter with Mark Bates Ltd., and also gave peace of mind ...
Mrs Elaine Answer
When I phoned to ask about insurance, the staff were helpful and explained the options. To ...
Stephen J Bridgett
A very pleasant man who was very helpful and explained all the equipment on the scooter.
Had an accident claim delt with straight away fast professional service . No stress at a ...
Nice to have peace of mind over my Mobility Scooter!
as we are 75 plus pensioners my husband and I found the experience of booking on line stra ...
Mrs Janet Shipman
very good comfortable easy to shop not rushed
Mrs June Brandham
Excellent customer service, speedy, friendly and efficient. Provided professional and help ...
Quick, comprehensive, reasonably priced and the option for instalments appreciated as just ...
Mrs Elizabeth Tyas-peterson
The only downside was the fact that you didn't have the name of my scooter in your listing ...
Very happy with the quick service and the advisor said to apply online because there was a ...