The Premier Care Range
Mark Bates Ltd are one of the UK’s leading specialist insurers for the over 50s and disabled people. We have been providing essential insurance for over 21 years to people who rely on mobility aids and more recently those who employ personal assistants through direct payments. With Premier Care you can be confident you’re getting the best cover you need.
Our Promise To You
We are passionate about keeping you mobile and independent, so have designed our Premier Care range of policies to do just that. We fully appreciate the importance of helping you quickly and efficiently.
UK Based Call Centres
For your peace of mind we are on the phones 6 days a week ready to deal with your queries and help you get the most out of your policies.
We want your cover to make a difference when it matters. That's why we're always on the lookout for ways you can get more from our policies.
A Dedicated Claims Team
We pride ourselves on our customer service and our in-house claims team will personally oversee the smooth handling of your claim.
What Our Customers Are Saying
very quick and easy to do online. Great value for money!
Mrs Carol Stuart
Quick website .... no stupid questions ....fast and efficient ... I hope I never need to c ...
Dealt with my claim quickly and efficiently.
Very courteous staff. Prompt, hassle free settlement of claim. Thank you
Phoned them sorted out within days very good service
Caring company,who have treat you as a human not a policy number. Thank you.
Unlike many companies taking out insurance here took a minute, so simple and easy for anyo ...
Excellent i would highly recommend every aspect of the service i received.
It was easy to fill at,and payment method was quick the cost was cheap and what you get in ...
Miss Carla Norman
Great Service. First time I've worked in personal care. Recently taken early retirement ...
Ms Susan Middleton
Recommended to me by someone who works for the local council. Easy to set up an affordable ...
It was easy to deal with Mark Bates in repairing my Scooter following an accident which da ...
Mr David Barton
It took me just 10minutes to be insured,I highly recommend 😉😉😉
Mrs Florentina Buda
My claim was dealt with quickly and easily. The customer service was polite, knowledgeable ...
Good policy at a fair price. I had to make a claim after an accident and the staff were he ...
Broke my brand new chairs controls and Mark Bates sent an engineer the very next day and w ...
veryhelpfull under standing and very polite, you could not chage any thik as you are just ...
Mrs Iris Grahame
Very fast and easy
Excellent, easy website to use and would recommend to others
Well designed website
Mr Andrew Mcpeake