The Premier Care Range
Mark Bates Ltd are one of the UK’s leading specialist insurers for the over 50s and disabled people. We have been providing essential insurance for over 21 years to people who rely on mobility aids such as our mobility scooter insurance policy and more recently those who employ personal assistants through direct payments. With Premier Care you can be confident you’re getting the best cover you need.
Our Promise To You
We are passionate about keeping you mobile and independent, so have designed our Premier Care range of policies to do just that. We fully appreciate the importance of helping you quickly and efficiently.
UK Based Call Centres
For your peace of mind we are on the phones 6 days a week ready to deal with your queries and help you get the most out of your policies.
We want your cover to make a difference when it matters. That's why we're always on the lookout for ways you can get more from our policies.
A Dedicated Claims Team
We pride ourselves on our customer service and our in-house claims team will personally oversee the smooth handling of your claim.
What Our Customers Are Saying
Friendly and professional service.
I was given the name of Mark Bates from the supplier of my mobility scooter and I found th ...
First class service every year.
Mr Craig Harris
Not bad service.
Miss Carla Norman
So easy and straight forward to set up with the added bonus of a great price
Mrs Emily Crozier
Very quick and professional
It was all made very easy for me to claim for my damaged scooter. Mark Bates dealt directl ...
Great service and hopefully the scooter will go well, not had chance to try it yet.
JACQUELINE and thanks for your order
I have just purchased a new mobility scooter so I will need insurance cover I the lady in ...
Mr Peter Hood
Brilliant customer service easy to arrange online
Mr Samuel Walker
So quick and easy ,everything was so clear , no insurance jargon and the cover is perfect
Very competitive price
Mr A R
Great service. Very quick and efficient to set up.
Very pleasant Engineer came out to care for my problem Thank you Allan Motyon
I had a problem with a mobility scooter, and contacted Mark Bates who told us to contact t ...
I needed help with a part stolen from my wheelchair while waiting in the hairdressers, and ...
Very easy and quick , perfect for people like myself who are no good with computers .
Mrs Carole Dent
Quick and efficient . Good price.
Mrs Jean Padbury
Very easy and quick to organise. Got policy in post next day as well as instantly on line
I have used this company for a couple of years now and have found they are easy to talk to ...
Mr Ian Portman-barnard