The Premier Care Range
Mark Bates Ltd are one of the UK’s leading specialist insurers for the over 50s and disabled people. We have been providing essential insurance for over 21 years to people who rely on mobility aids such as our mobility scooter insurance policy and more recently those who employ personal assistants through direct payments. With Premier Care you can be confident you’re getting the best cover you need.
Our Promise To You
We are passionate about keeping you mobile and independent, so have designed our Premier Care range of policies to do just that. We fully appreciate the importance of helping you quickly and efficiently.
UK Based Call Centres
For your peace of mind we are on the phones 6 days a week ready to deal with your queries and help you get the most out of your policies.
We want your cover to make a difference when it matters. That's why we're always on the lookout for ways you can get more from our policies.
A Dedicated Claims Team
We pride ourselves on our customer service and our in-house claims team will personally oversee the smooth handling of your claim.
What Our Customers Are Saying
Hi my dad had a policy but had to cancel it. the guys at mark Bates were very business l ...
Easy to use website and the price is better than all the others I’ve seen. Don’t know ...
Excellent customer care over the phone.
We needed specialist insurance for liability for our disabled son as parent carers. Samant ...
Great service easy to set up and renew .. good advice given over the phone thank you 😊
Elaine lenihan Phillips
You are so reasonable price for the service that we need 👍
Mrs Jacqueline Alderson
Quick and easy to use
Mr Lee Davies
Just took out my policy online, very quick process and affordable
Miss Steph Martin
Fantastic friendly service, very efficient. I was kept up to date with phone calls which w ...
Easy and reliable
Fortunately I have not needed to use Mark Bates in terms of making a claim, however, judgi ...
Mrs Susan Sydenham
Quick and easy to purchase. Proof in the pudding will be if I need to ever claim.
Friendly and professional service.
I was given the name of Mark Bates from the supplier of my mobility scooter and I found th ...
First class service every year.
Mr Craig Harris
Not bad service.
Miss Carla Norman
So easy and straight forward to set up with the added bonus of a great price
Mrs Emily Crozier
Very quick and professional
It was all made very easy for me to claim for my damaged scooter. Mark Bates dealt directl ...