Staff helpful and gave advice where needed.
Kitchen Appliance Cover
Cover up to 10 appliances on one policy for breakdown and accidental damage. Call-out, parts and labour included. From £8 a month for one appliance.
Or call 01476513781
Rated Excellent
TrustScore4.8
This policy protects homeowners and renters against unexpected repair costs. You can cover up to 10 kitchen appliances on a single plan, keeping your home running smoothly.
Mechanical & Electrical Breakdown
We cover the cost of repairs if your appliance stops working due to an internal fault. Whether it is a washing machine that won't spin or a fridge that won't cool, we cover the call-out, parts, and labour to get it running again.
Accidental Damage
This includes protection against unforeseen mishaps that result in your appliance failing to work. If an accident causes physical damage that stops the machine from functioning, we are here to help fix the problem.
Call-out, Parts & Labour Included
You won't face unexpected bills when things go wrong. Your policy covers the full cost of the engineer's call-out, the labour required to fix the issue, and the replacement parts needed to complete the repair.
Multi-Appliance Cover
Simplify your home protection by covering up to 10 household appliances on a single policy. Instead of juggling multiple warranties for your dishwasher, cooker, and freezer, you can protect them all in one convenient place.
Trusted Repair Network
We get you back to normal quickly by using a network of vetted, professional repair agents. This includes specialists like Whirlpool, Beko, and Service Power, ensuring your repairs are carried out by experts.
UK-Based Claims Team
Our dedicated team is based in the UK to support you when you need it most. From the moment you report a fault, we manage the entire process for you, liaising directly with repairers to ensure a smooth resolution.
Get A Quick Quote
You will need the following information
Number of appliances
Appliance age
Appliance value
Your postcode
* denotes a mandatory field.
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Still need more information? Please call us on 01476513781
Why Mark Bates Ltd?
Mark Bates Ltd is built on a commitment to exceptional customer service, a supportive people-first culture, and a drive to offer innovative, customer-focused insurance products that stand out from the rest.
Rated by our customers
More than 22,000 customers have reviewed us on Trustpilot, with an average score of 4.8 Stars, that's first class service!
A UK team, start to finish
Sales, customer service and claims all sit in our Grantham head office. When you call, you speak to someone who knows your policy.
Cover built for how you live
Our policies are designed around the equipment, homes and working arrangements our customers have, not adapted from general cover.
What our customers say
Independent reviews collected by Trustpilot.
Easy to join your company and not overly expensive good contact with reminders
My second year with MB and my premium didn’t go up, what a refreshing change! Excellent cover at a reasonable price.
The first quote was presented well. Clearly understood.
Always professional polite and respectful
Very friendly and easy to deal with. Good prices as well.
Such a polite & helpful lady .
Everything was efficiently organised
I was given one month free insurance after which I was given the option to buy insurance which was very reasonably priced. I'll stick with Mark Bates. Thank you
The renewal process was hassle free.
Excellent customer service, easy to get hold of, competitive rates, recommended 👌
Up until now it is all going well. I am deaf, and need to know a number which I can text if I need National Breakdown. I'm sure you can help me with this.
Don't have to worry as all is taken care of each year and prices not increasing too much yearly!
I contacted the company to ask a question which was responded to fully and very quickly
Dealt with my claim promptly. Highly recommend
Very efficient caller, very friendly, very helpful
Good and helpful on telephone
Easy to sort.
Show room was airy plenty of space to move around. The wheelchairs were displayed. so easy access to try them out. The assisant answered our questions professionally. She was friendly and our purchase was seemless.
Not very up on technical things but getting the insurance for my "scooter was as straight forward as it comes, so very happy with the experience.
FAQ
It covers the cost of repairing your appliances if they break down with a mechanical or electrical fault, or stop working after accidental damage. Call-out, labour and parts are included.
Yes, you can cover between one and ten kitchen appliances on a single breakdown policy. Multi-appliance cover is often more cost-effective than buying individual extended warranties. You can mix and match items, including washing machines, dishwashers, tumble dryers, and fridge freezers.
Yes, appliances must be under ten years old when you first take out the policy. We cannot offer new cover for equipment older than ten years. If an insured item reaches ten years of age during your policy term, it will be flagged and removed at your next renewal.
Prices start from just £8.00 per month for a single appliance. The total cost depends on how many items you insure. For example, covering multiple appliances typically reduces the "per item" cost, offering better value than single-item warranties.
Most standard domestic appliance brands are covered. However, we do not cover any equipment used for commercial purposes. Additionally, the value of each appliance must be no more than £500, or £1,000 for American Fridge Freezers.
Yes, if you own the appliances. If they belong to your landlord, repairs are usually the landlord's responsibility.
We use a network of vetted, UK-based professional repairers. This includes manufacturer-approved agents and national specialists like Whirlpool, Beko, and Service Power, ensuring your appliance is fixed by a qualified expert.
Domestic appliance breakdown insurance, othersie know as Kitchen Appliance Cover is a policy that covers the cost of repairing or replacing your household appliances if they suffer a mechanical or electrical fault. It protects you from unexpected bills by covering call-out charges, labour, and parts for essential items like washing machines, fridges, and cookers.
Yes. Accidental damage is included as standard, so if you damage an appliance and it stops working, for example by snapping a door handle or damaging a seal, the repair is covered.
Yes, all call-out fees, labour costs, and replacement parts are fully included. There are no hidden charges for the engineer’s visit, ensuring you won't face unexpected bills when you make a valid claim.