Staff helpful and gave advice where needed.
With cover available for up to 5 years, securing your memorial stone’s future is just a few minutes away.
Includes damage caused by lawnmowers, falling trees and subsidence.
Includes deliberate harm caused by others. If the headstone is defaced by graffiti or knocked over by vandals, you are covered for the full repair or replacement.
Covers the cost of re-levelling the memorial if it becomes uneven or unstable over time. If ground movement causes the headstone to tilt forward, your policy pays up to £500 to correct this.
The cost to repair the memorial stone or replace it entirely depending on the extent of the damage.
Policies are available for 1, 3, or 5 years. You save money by choosing a 3 or 5-year term instead of a standard annual plan.
Need to manage your policy, add a new one or make changes?
Use our customer portal.
A memorial stone is more than a marker. It's a place for families to visit and remember. Over time, exposure to the elements and the risk of damage mean even the most carefully crafted headstones aren’t immune to harm. Headstone insurance offers protection against these unexpected costs, giving you practical and financial reassurance.
Sadly, vandalism in cemeteries still happens. Graffiti, toppling, or impact damage can leave a memorial needing significant restoration. Accidental damage happens too, from maintenance equipment, visitors or nearby work. This insurance helps cover the repair so the memorial can be restored quickly.
Over time, soil shifts and settlement can make headstones lean or become uneven. Most cemeteries require these to be corrected for safety reasons, which can be costly. The policy includes re-levelling cover to handle these situations.
Memorials are intended to last for generations. Having memorial insurance means you won’t face unexpected bills if something goes wrong. It’s a simple way to preserve the place you visit to remember and reflect.
Mark Bates Ltd is built on a commitment to exceptional customer service, a supportive people-first culture, and a drive to offer innovative, customer-focused insurance products that stand out from the rest.
More than 22,000 customers have reviewed us on Trustpilot, with an average score of 4.8 Stars, that's first class service!
Sales, customer service and claims all sit in our Grantham head office. When you call, you speak to someone who knows your policy.
Our policies are designed around the equipment, homes and working arrangements our customers have, not adapted from general cover.
Independent reviews collected by Trustpilot.
Staff helpful and gave advice where needed.
Easy to join your company and not overly expensive good contact with reminders
My second year with MB and my premium didn’t go up, what a refreshing change! Excellent cover at a reasonable price.
The first quote was presented well. Clearly understood.
Always professional polite and respectful
Very friendly and easy to deal with. Good prices as well.
Such a polite & helpful lady .
Everything was efficiently organised
I was given one month free insurance after which I was given the option to buy insurance which was very reasonably priced. I'll stick with Mark Bates. Thank you
The renewal process was hassle free.
Excellent customer service, easy to get hold of, competitive rates, recommended 👌
Up until now it is all going well. I am deaf, and need to know a number which I can text if I need National Breakdown. I'm sure you can help me with this.
Don't have to worry as all is taken care of each year and prices not increasing too much yearly!
I contacted the company to ask a question which was responded to fully and very quickly
Dealt with my claim promptly. Highly recommend
Very efficient caller, very friendly, very helpful
Good and helpful on telephone
Easy to sort.
Show room was airy plenty of space to move around. The wheelchairs were displayed. so easy access to try them out. The assisant answered our questions professionally. She was friendly and our purchase was seemless.
Not very up on technical things but getting the insurance for my "scooter was as straight forward as it comes, so very happy with the experience.
If you’ve paid for a memorial stone, you’re responsible for its upkeep. Without insurance, any damage or repairs must be paid privately.
Prices vary depending on the value of the stone and location, but most policies are inexpensive compared with the cost of replacement.
Yes. Many cemeteries require unstable headstones to be re-fixed for safety reasons. This cover helps with those costs.
Headstone insurance protects against accidental damage, vandalism, and re-levelling costs if the memorial becomes unstable. It also covers the repair or full replacement of the stone up to the insured value. Wear and tear, natural ageing, and damage caused during cleaning or restoration aren’t included.
Yes. Memorial stone insurance is available for both new and existing headstones, as long as they’re in good condition when cover starts.
Yes. The policy covers deliberate damage such as graffiti, defacement, or a stone being pushed over. Repair or full replacement is included up to your insured amount.
Yes. If ground movement causes the headstone to lean or become unstable, the policy covers re-levelling costs up to £500 per claim, to a maximum of £5,000 during the policy term.
Cover is available for most memorials, but very old or listed stones may require assessment to confirm value and condition before the policy is arranged.
Home insurance rarely includes memorial stones, as they’re not part of the property. A memorial stone policy covers the stone itself against damage or loss.
Responsibility lies with the family or person named on the cemetery’s memorial ownership record. Cemeteries rarely insure individual stones.
This policy is underwritten by SAGIC (The Salvation Army General Insurance Corporation). A UK-based protection backed by ethical principles.