Private GP Service

24/7 phone and video access to NHS-registered GPs through BHSF, with private prescriptions delivered to your door. £5 a month, cancel any time.
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22,442 Reviews

Private GP with 24/7 Access

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This service is provided by BHSF, which has more than 150 years' experience. Consultations are with GPs registered with the NHS.

24/7 Telephone Helpline

The service offers round-the-clock support from an experienced GP. The freephone helpline has no limit on call length or number of calls.

Electronic Private Prescriptions

The available doctors can issue private prescriptions that can be delivered by an online pharmacy to your home or workplace.

Video Consultations

Face-to-face appointments with a doctor can offer more in-depth advice. Booked initially via telephone, video consultations are available seven days a week.

Medical Information Database

You will also have access to a comprehensive health, disease, lifestyle and travel database with up to date information on more than 1,000 topics.

£5 Per Month

Recurring subscription payment, cancel at any time

How Does It Benefit You?

Convenience

Speak to a GP at any time of the day or night, either on the telephone or video call, from wherever you are in the world.

Choice

The option to speak over the telephone or use the video consultation service.

Quality

All the doctors are GMC-registered, licensed and fit to practise. Issues of all sizes can be discussed in confidence with a doctor.

How Does It Work?

Simply call the 24/7 helpline, where you can speak to an experienced member of the customer service team who will book either a telephone or video consultation with a GP at a convenient time. One of the doctors will call you back at the appointed time, and the consultation begins with no time limit, you can speak to a clinician for as long as necessary about any concerns or symptoms.

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MISS L BAMFORD
When paperwork came through the post I didn't understand the paperwork so I phoned and spoke to a lovely lady she took me through the paperwork and did everything over the phone with she was very nice polite patient with me and really helpful i really enjoyed my experience
Oct 1, 2026
George
I find Mark Bates Ltd easy to deal with .Most times I call.I don’t have to queue for someone to talk to me.Their prices are very competitive and suit all my needs.Representatives are very friendly and knowledgeable it’s makes me feel comfortable knowing my insurance is in good hands.
Oct 1, 2026
Miss Pauline Jackson
Great customer service i even told my friends about Mark bates
Oct 1, 2026
Mrs Michele Jean Collington
Calm amd precise manner you handle the information for the year and it's cover
Oct 1, 2026
MRSBRENDASNAPE
Excellent service staff polite price just right
Oct 1, 2026
Social Support Suffolk
Great peace of mind knowing the insurance is there
Oct 1, 2026
Mrs Brooks
At 86 not clever with new technology but this company so kind , patient and understanding. At a price I can afford. Thankyou
Oct 1, 2026
Susan Mitchell
Very good very happy for all the help with my mobility scooter insurance.
Sep 30, 2026
Mrs Molly Bennetto
Easy to renew my policy.
Sep 30, 2026
Brian Collins
A good product for peace of mind
Sep 30, 2026
Dolly Sam
Took out mobility scooter insurance. Very easy and straightforward process with reasonable price. After experiencing delay with additional equipment for scooter which meant that I couldn’t use it for awhile, have been given two weeks of free insurance. Helpful, efficient and polite member of staff on the phone.
Sep 30, 2026
SAJJAD
great service and price
Sep 30, 2026
Steve
Very good value
Sep 30, 2026
Ms Deirdre Seldon
Very helpful
Sep 30, 2026
Mrs. Cookson
The staff are friendly, knowledgeable and efficient. Always happy to answer any questions and advise.
Sep 30, 2026
Pamb05
Price is ok , never needed to use the service yet , staff when ever I’ve phoned seem polite and professional
Sep 30, 2026
customer
An efficient and thoughtful reaction to the report of a deceased policy holder.
Sep 30, 2026
Christopher Cobley
Great insurance company
Sep 30, 2026
Andrea Rew
Very helpful and quick to respond to any questions .
Sep 30, 2026
Rev William G Baxter
Warm welcome. No long waiting to get through. Clear communication. Very helpful in responding to any questions. Felt that you were talking to a family member who wanted to make sure you were getting what you needed. Finished the call feeling happy and satisfied and pleased with the respectful service you had received. Pleased to recommend them.
Sep 30, 2026