First experience with the company,so can’t comment as yet.
Manual Wheelchair Insurance
Our manual wheelchair insurance covers accidental damage, public liability and includes breakdown cover. From £31 with Mark Bates Ltd.
Or call 01476 512190
Rated Excellent
TrustScore4.8
Comprehensive Cover for Your Wheelchair
Cover for people who rely on a manual wheelchair to get around. If you've fitted a powered add-on, you'll need our Powered Add-On Insurance instead.
24/7 National Breakdown Recovery
Specialist 24/7 breakdown recovery to get you, your equipment and an attendant home if you're stranded.
Accidental Damage
Repair of your pride and joy following an accident, theft or vandalism so you will be up and about in no time.
No Excess
There's no excess to pay on a claim, whoever is at fault.
Public Liability
Covering claims against you if you have accidentally injured someone or damaged their property.
Temporary Hire
You’ll never stop moving with the hire equipment needed to keep you independent whilst yours is being repaired.
New For Old
You won’t get left behind. If your product is less than two years old we’ll replace it with a new version if it is beyond repair.
Get A Quick Quote
You will need the following information
Age of your manual wheelchair.
Manufacturer of your manual wheelchair.
Purchase price.
Place of purchase.
* denotes a mandatory field.
Manage all of your insurance with Insura App?
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Existing Customer?
Need to manage your policy, add a new one or make changes?
Use our customer portal.
Downloads
Still need more information? Please call us on 01476 512190
Why Mark Bates Ltd
We've specialised in insurance for older and disabled customers since 1994. Our own team in Grantham handles everything, from your first quote to your claim.
Rated by our customers
More than 22,000 customers have reviewed us on Trustpilot, with an average score of 4.8 Stars, that's first class service!
A UK team, start to finish
Sales, customer service and claims all sit in our Grantham head office. When you call, you speak to someone who knows your policy.
Cover built for how you live
Our policies are designed around the equipment, homes and working arrangements our customers have, not adapted from general cover.
What our customers say
Independent reviews collected by Trustpilot.
Always helpful , and good advice
Quick and easy to take out my insurance, very helpful with my queries
prompt and efficient service
From initial insuring to making a claim they have been excellent will definitely recommend
Staff knew what they were talking about. They spoke clearly and were most helpful. A clear to understanding process.
yes every one was great from start to finnish
When the man came he took my scooter to his van and did it
You have helped every time I've needed it
Professional service and polite, knowledgable
The price is fair
Very helpful great experience
No hard work involved and have always been pleased with my polices
Very good and helpful
I have use Mark Bates for professional indemnity and public liability insurance for a few years now and I love how easy it is to arrange the cover. No fuss, straight forward language, cost effective.
Being kept up dated
Great company, efficient and on the ball.
The service is good
Buying policy online was easy. No claim yet.
Good service
FAQ
You can either ring our 24/7 national breakdown recovery number or we will reimburse your taxi fare home (terms and conditions apply).
Yes. If you damage property or injure someone when using your wheelchair and they claim against you, you're covered up to £2 million public liability.
Unfortunately our Manual Wheelchair Insurance doesn’t cover you for sporting activities.
Provided you store your equipment as advised in our policy wording, our geographical coverage includes anywhere in the UK. We also offer 90 days worldwide cover (terms and conditions apply).
The monthly direct debit facility is only available for products valued more than £3,000. There is a £10 administration charge included within your monthly instalments.
You'll need our Powered Add-On Insurance instead.
Unfortunately, we are unable to provide cover for multiple users of the equipment.