Good service
Specialist Nanny Insurance designed for childcare professionals, covering you for up to 6 children. Includes Public Liability, Personal Accident, and Legal Expenses as standard to meet professional requirements.
Protection against claims if you accidentally injure someone or damage their property while working as a nanny.
Cover for your legal costs relating to employment disputes, ensuring you have professional support when you need it.
Provides financial protection and peace of mind in the event you suffer an accident that results in injury.
Covers the cost of repair or replacement for your possessions, or your employer’s possessions, if they are accidentally damaged.
No complicated forms to fill in. Our UK-based team is on hand to process your claim and answer any questions directly.
Unlimited access to a dedicated helpline for advice on legal matters, tax affairs, and health and safety queries.
Need to manage your policy, add a new one or make changes?
Use our customer portal.
Mark Bates Ltd is built on a commitment to exceptional customer service, a supportive people-first culture, and a drive to offer innovative, customer-focused insurance products that stand out from the rest.
More than 22,000 customers have reviewed us on Trustpilot, with an average score of 4.8 Stars, that's first class service!
Sales, customer service and claims all sit in our Grantham head office. When you call, you speak to someone who knows your policy.
Our policies are designed around the equipment, homes and working arrangements our customers have, not adapted from general cover.
Independent reviews collected by Trustpilot.
Good service
Efficiently done.
So easy to use and buy.
Staff always helpful. Prices reasonable. I can speak to a human being.
I've had a few repairs done and serviced as well. The engineers have carried on with their job done a brilliant job like I never needed to worry or be anxious about. Just great
Whenever I need help and support, Mark Bates are always there for me.
The politeness and the friendly way he explained the workins of the mobility scooter, of the delivery driver, Craig .
Never had a problem with this
They very good and quick.very helpful lady
I had done my research about the type of cover I needed. It was a quick process to join, made easy by it being online. Im covered for the next year. Good concept and product
Easy controls.
The lady I spoke to was efficient towards me. I needed a question answered and she got a message for the legal team to call me back within the hour.
Very easy to contact and quick to respond.
The service engineer was very helpful and polite and did his job with c
The lady iI spoke to was very pleasant and helpful.
Very efficient and polite straight forward communication about my insurance policy and terms
Speaking to Mark Bates agent was a real pleasure. Her diction was excellent and she knew her subject.
Very helpfull
Always polite and helpful and reasonably priced
I pay my yearly fee and I am happy they are at hand . Not had any reason so far as to make a claim
12 months – you will receive an email from us prior to the expiry of cover offering renewal for a further 12 month period.
There is no excess to pay on Public Liability or Personal Accident claims. You only contribute the first part of a claim if it relates to Personal Possessions.
The policy covers you to look after up to 6 children at any one time.
There is no need to fill out complicated forms. simply call our claims team on 01476 514476 and we will guide you through the process.
Yes, most professional nannies require public liability cover. It protects you if a child is injured or you accidentally damage property in your care. It is also frequently required by employment contracts and for Ofsted registration.
Yes, holding Public Liability Insurance is a key requirement for nannies on the Ofsted Voluntary Childcare Register. Our policy is designed to meet these professional standards.
The policy runs for 12 months. We will email you before the expiry date to invite you to renew for another year.