Very helpful,polite people, and no problems at all been with these for a year now great service would definitely recommend
Park Home Insurance
Here at Mark Bates Ltd, our park home insurance provides extensive cover for your park home, including contents cover and hassle free claims.
Or call 01476 513784
Rated Excellent
TrustScore4.8
Complete Protection for Your Park Home
Specialist Park Home Insurance protecting your residential home against flood, storm, and fire risks. Includes new for old contents replacement and property owners' liability as standard.
New for Old Contents Cover
We cover the full cost to replace your contents as new, rather than just paying their current market value.
Personal Possessions
Cover for accidental loss or damage to your property in the UK, and up to 90 days elsewhere in the world.
Alternative Accommodation
If damage makes your home uninhabitable, we cover the cost of temporary accommodation while repairs are made.
Family Legal Protection
We provide financial support of up to £100,000 per claim to help you and your resident family protect your legal rights.
Park Home Liability
We include cover for your legal liability as the owner of the park home and its land up to a limit of £5 million.
Hassle Free Claims
No complicated forms to fill in. Simply call our team directly and we can process your claim over the phone.
Get A Quick Quote
You will need the following information
Your details.
Park home address.
* denotes a mandatory field.
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Still need more information? Please call us on 01476 513784
Why Mark Bates Ltd?
Mark Bates Ltd is built on a commitment to exceptional customer service, a supportive people-first culture, and a drive to offer innovative, customer-focused insurance products that stand out from the rest.
Rated by our customers
More than 22,000 customers have reviewed us on Trustpilot, with an average score of 4.8 Stars, that's first class service!
A UK team, start to finish
Sales, customer service and claims all sit in our Grantham head office. When you call, you speak to someone who knows your policy.
Cover built for how you live
Our policies are designed around the equipment, homes and working arrangements our customers have, not adapted from general cover.
What our customers say
Independent reviews collected by Trustpilot.
A helpful solution was found to keep my disability scooter insured until sold. Your Agent was most helpful, friendly and patient throughout. Excellent service.
Very good customer service. Very polite and efficient.
It was explained very well
Mark Bates rang n explained everything to me,I asked a few questions all were answered immediately, Very happy with them nothing is to much trouble. Thank u
I have always felt safe when out on my scooter knowing you were there to help thank you so much
Quick connection and good outcome to transaction.
Your service is very good and the price is very affordable.
The policy seemed to include all our requirements At a reasonable cost
Brilliant swift service
Immediate response to requests for information and action.
Very helpful
It was quick and easy to do thank you
Great service, quick to respond and reliable, great price that is affordable
I spoke to a very nice lady on your reception
A polite phone manner and good listener while listening to my queries, you were very helpful and reasured me on my decision to insure my items. Thank you.
Very quick and easy online cover.
Very friendly and Lee the delivery driver was really helpful and ran through everything with me again
Policy easily understandable and well constructed. Covered my needs and affordable. Staff knowledgeable and clear in explaining the policy cover.
Very helpful in every respect
FAQ
Pay in full by debit or credit card, cheque, postal order or bank transfer (BACS). To pay monthly, call one of our advisers.
To make a claim, call our claims helpline on 01476 514471 or email us at [email protected] and we will take care of the rest. We fully appreciate that it is essential to resolve a claim efficiently and effectively.
For Park Home and Contents there is a £50 excess on each and every claim, increasing to £500 in respect of subsidence, heave and landslip. For Personal Possessions there is a £100 excess on each and every claim. For more information please see our policy wording.
Valuables are classed as jewellery, watches, gold, silver, precious metals, gemstones, furs, pictures, curios and other works of art and stamp, coin and medal collections.
No, this is only available in addition to the Park Home and Contents cover.
Yes, accidental damage is automatically included.
Standard home insurance typically covers brick and mortar properties. Park homes require specialist cover because they are constructed differently, using materials like timber frames and pre-fabricated panels. Our policy is designed to address these specific needs, covering risks that standard insurers exclude, such as:
- Non-standard construction repairs: Specialist tradespeople and materials.
- Site-specific liabilities: Public liability that covers the land your home sits on.
- Resiting costs: Coverage for moving your home if a total loss occurs.
- Comprehensive protection: Includes flood, storm, and accidental damage as standard.
Yes. In law, park homes are mobile homes and fall under the Mobile Homes Act 1983. They differ from other mobile homes in size and in how they're moved. Being classed as mobile doesn't mean your home has to move, only that it can.
Yes, the policy covers loss or damage caused by a wide range of standard perils, including fire, theft, storm, and flood. However storm or flood damage to gates, fences and hedges isn't covered.
If your home becomes uninhabitable following insured damage, the policy includes cover for temporary accommodation.
You are covered for temporary absences, but if your park home is unoccupied for more than 30 consecutive days, certain standard perils will not apply
Yes, the policy includes Family Legal Protection. This provides financial support up to £100,000 per claim to help you and your family protect your legal rights. It also covers your legal liability as the owner of the park home and its land.
Yes, the basis of settlement for contents is the full replacement cost of replacing all items as new.
It is vital to choose the correct insurance based on how you use your home:
Park Home Insurance: For residential homes where you live year-round. This covers you for permanent residency, including alternative accommodation if your home becomes uninhabitable.
Static Caravan Insurance: For holiday homes used for short breaks. These policies often have restrictions on how long the property can be occupied continuously.
Our policy is specifically designed for residential park homes located on licensed sites.