Comprehensive cover built to protect you, allowing you to enjoy your caravan with complete freedom and peace of mind.
As a very special thank you, all of our policy holders receive free access to the Premier Club Rewards, meaning huge savings on the biggest brands both on the high street and online as well as some great days out.
There are the following optional covers. Loss or damage to the caravan equipment including fridges, gas bottles, steps, balconies, batteries, stabilisers, wheel clamps, generators, motor movers used in conjunction your caravan. Loss or damage to contents and personal effects including clothing, luggage and general household goods used in conjunction with your caravan with a single article limit of £500 Replacing your caravan as new (new for old cover) Awning Cover up to 15 years. Use of your caravan for trips to Continental Europe, Mediterranean Islands, Mediterranean Coastal Lands, Madeira and the Canary Islands.
You can pay for your insurance full by credit/debit card, cheque, postal order and BACS transfer. If you would like to pay in monthly instalments you can speak to one of our advisers.
The water intake to the caravan must be turned off at the mains stopcock. All taps and showers should be turned off and left open, plugholes left unobstructed, toilets flushed and the water drained from the cistern. Alternately the caravan can have a central heating system which is maintaining a temperature of no less than 15 degrees centigrade.
To make a claim, call our claims helpline on 01476 514471 or email us at claims@markbatesltd.com and we will take care of the rest. We fully appreciate that it is essential to resolve a claim efficiently and effectively.
We do not cover for theft of contents when the caravan is unoccupied unless entry to the caravan is gained by forcible or violent means. We also do not cover any damage by domestic pets and damage from freezing between 1st November and the 31st March unless winter precautions are adhered to. For more information please see our policy wording.
Your insurance policy is managed by Mark Bates Ltd. Mark Bates Ltd are authorised and regulated by the Financial Conduct Authority FRN 308390 .