For complete peace of mind, combine this with our Mobility Scooter & Powerchair Warranty to make sure you’re covered for mechanical and electrical breakdown.
Find out more here
Below are the most relevant documents for this scheme. The actual documentation for your policy will be determined by the level of cover selected.
No. Free insurance means exactly that, it's completely free!
Please note however, if you have already had a free insurance policy on your product you will no longer qualify as this offer is only available once.
You can either ring our 24/7 national breakdown recovery number or we will reimburse your taxi fare home (terms and conditions apply).
Provided you store your equipment as advised in our policy wording, our geographical coverage includes anywhere in the UK as well as 90-days worldwide cover (terms and conditions apply).
Our Mobility Scooter Insurance Plus cover comes with all the benefits of our standard cover and the following additional benefits:
Full Breakdown Recovery - Your cover will be extended to also cover recovery in the event of a puncture of battery failure.
Puncture Repair - covers the cost of repairing a puncture to any tyre fixed to the mobility scooter.
Any Driver - covers any person driving your equipment with your permission.
Alternative Mobility Vehicle - If you have an accident whilst using your mobility scooter and at the same time suffer injury which renders the mobility scooter unsuitable, we will pay the cost of a suitable replacement.
Legal Expenses - To recover damages from a negligent third party if you are injured or your mobility equipment is damaged.
No, unlike other insurance companies we believe in an 'all in one' encompassing policy and want you to be fully covered in the event of a claim.
Yes, to pay monthly there is a small £5 administration charge which is spread over your monthly instalments.
To make a claim, call our claims helpline on 01476 514471 or email us at claims@markbatesltd.com and we will take care of the rest. We fully appreciate that it is essential to resolve a claim efficiently and effectively.
Although there is no mobility scooter insurance requirement legally, however several institutions highly recommend it.
The Department For Transport state "it is strongly advised that people take out insurance to cover personal safety, other people’s safety and the value of the vehicle."