Rollator Insurance
Rollator Insurance Coverage
Rollators and walkers keep you moving, so we've built a policy around them.
24/7 National Breakdown Recovery
Specialist 24/7 breakdown recovery to get you, your equipment and an attendant home if you're stranded.
Accidental Damage
Repair of your pride and joy following an accident, theft or vandalism so you will be up and about in no time.
No Excess
There's no excess to pay on a claim, whoever is at fault.
Public Liability
Covering claims against you if you have accidentally injured someone or damaged their property.
Temporary Hire
You’ll never stop moving with the hire equipment needed to keep you independent whilst yours is being repaired.
New For Old
You won’t get left behind. If your product is less than two years old we’ll replace it with a new version if it is beyond repair.
Get A Quick Quote
Need to manage your policy, add a new one or make changes?
Use our customer portal.
Why Mark Bates Ltd
We've specialised in insurance for older and disabled customers since 1994. Our own team in Grantham handles everything, from your first quote to your claim.
More than 22,000 customers have reviewed us on Trustpilot, with an average score of 4.8 Stars, that's first class service!
Sales, customer service and claims all sit in our Grantham head office. When you call, you speak to someone who knows your policy.
Our policies are designed around the equipment, homes and working arrangements our customers have, not adapted from general cover.
FAQ
You can either ring our 24/7 national breakdown recovery number or we will reimburse your taxi fare home (terms and conditions apply).
Yes. If you damage property or injure someone when using your wheelchair and they claim against you, you're covered up to £2 million public liability.
Provided you store your equipment as advised in our policy wording, our geographical coverage includes anywhere in the UK. We also offer 90 days worldwide cover (terms and conditions apply).
Unfortunately, we are unable to provide cover for multiple users of the equipment.