Good service
In Home Warranty
Breakdown warranty for riser chairs, beds, hoists and stairlifts with accidental damage included from day one. Parts, call-out and labour covered.
Or call 01476 512190
Rated Excellent
TrustScore4.8
For Riser Chairs, Beds, Hoists & Stairlifts
Accidental damage cover is included from day one
Mechanical & Electrical Breakdown
No large repair bills here. If your product stops working through no fault of your own.
Full Cost Of Repair
The policy covers parts, call-out and labour to get you going again.
Flexible Payment Terms
Spread the cost over the year with monthly payments.
New for Old
If your product is less than three years old we’ll replace it with a new one if it is beyond repair.
Hassle Free Claims
No complicated forms to fill in. Our UK-based team is on hand to process your claim and answer any questions directly.
Accidental Damage
Protecting your equipment from day one against user error and incidents out of your control.
Get A Quick Quote
You will need the following information
Age of your equipment.
Manufacturer of your equipment.
Purchase price.
Place of purchase.
* denotes a mandatory field.
Manage all of your insurance with Insura App?
Insura App, the ultimate insurance management application. With our app, you can easily manage all of your insurance policies, documents and key dates in one place.
Existing Customer?
Need to manage your policy, add a new one or make changes?
Use our customer portal.
Downloads
Still need more information? Please call us on 01476 512190
Got A Manufacturer Warranty?
You can add accidental damage cover alongside your manufacturer warranty. It covers the full cost of the repair, including parts, call-out and labour.
For more information call us on
01476 512190
What our customers say
Independent reviews collected by Trustpilot.
Efficiently done.
So easy to use and buy.
Staff always helpful. Prices reasonable. I can speak to a human being.
I've had a few repairs done and serviced as well. The engineers have carried on with their job done a brilliant job like I never needed to worry or be anxious about. Just great
Whenever I need help and support, Mark Bates are always there for me.
The politeness and the friendly way he explained the workins of the mobility scooter, of the delivery driver, Craig .
Never had a problem with this
They very good and quick.very helpful lady
I had done my research about the type of cover I needed. It was a quick process to join, made easy by it being online. Im covered for the next year. Good concept and product
Easy controls.
The lady I spoke to was efficient towards me. I needed a question answered and she got a message for the legal team to call me back within the hour.
Very easy to contact and quick to respond.
The service engineer was very helpful and polite and did his job with c
The lady iI spoke to was very pleasant and helpful.
Very efficient and polite straight forward communication about my insurance policy and terms
Speaking to Mark Bates agent was a real pleasure. Her diction was excellent and she knew her subject.
Very helpfull
Always polite and helpful and reasonably priced
I pay my yearly fee and I am happy they are at hand . Not had any reason so far as to make a claim
FAQ
The easiest way to start a claim is to download Insura App so you can be kept up to date on your claims journey.
You can also call our UK based claims team on 01476 514471 or email claims@markbatesltd.com, and we'll take it from there.
Yes, accidental damage is automatically included.
If your equipment is under three years old and can't be repaired, it's replaced with a new equivalent.
Pay in full by debit or credit card, cheque, postal order or bank transfer (BACS). To pay monthly, call one of our advisers.