Mobility Scooter Insurance
Even the most careful of drivers can fall victim to circumstances out of their control. Our mobility scooter insurance policy is specifically designed to give you peace of mind and keep you mobile.
Our mobility scooter cover includes:
- 24/7 National Accident Recovery
Our specialist team are available 24 hours a day on a free phone number. One call will get both you and your equipment home if you are ever stranded.
- Puncture Repair
Puncture repair is now available on our plus insurance cover.
- No Excess
We don't require any contribution to a claim where other insurance policies might.
- Accidental Damage
Including damage by fire, storm and flood.
- Theft & Vandalism
Your vehicle will be repaired quickly or replaced.
- 90 Day Worldwide Cover (including in-flight transactions)
Feel safe abroad with cover for your equipment while you are away on holiday.
- Loss of keys
Replacement of keys if they are damaged or lost.
- Online Support
Go Paperless, download documents and renew online at the click of a button with our customer portal.
Manage your polices online
Go Paperless, download your schedule, policy wording, buy and renew online at the click of a button.
No admin fees
There are no hidden fees with us. That means no charge if you need to make a change or cancel your policy.
Dedicated claims team
If you need to make a claim our specialist in-house UK based advisers will ensure your claim is handled quickly.
What Our Customers Are Saying
Mrs Susan Sydenham
Quick and easy to purchase. Proof in the pudding will be if I need to ever claim.
Friendly and professional service.
I was given the name of Mark Bates from the supplier of my mobility scooter and I found th ...
First class service every year.
Mr Craig Harris
Not bad service.
Miss Carla Norman
So easy and straight forward to set up with the added bonus of a great price
Mrs Emily Crozier
Very quick and professional
It was all made very easy for me to claim for my damaged scooter. Mark Bates dealt directl ...
Great service and hopefully the scooter will go well, not had chance to try it yet.
JACQUELINE and thanks for your order
I have just purchased a new mobility scooter so I will need insurance cover I the lady in ...
Mr Peter Hood
Brilliant customer service easy to arrange online
Mr Samuel Walker
So quick and easy ,everything was so clear , no insurance jargon and the cover is perfect
Very competitive price
Mr A R
Great service. Very quick and efficient to set up.
Very pleasant Engineer came out to care for my problem Thank you Allan Motyon
I had a problem with a mobility scooter, and contacted Mark Bates who told us to contact t ...
I needed help with a part stolen from my wheelchair while waiting in the hairdressers, and ...
Very easy and quick , perfect for people like myself who are no good with computers .
Mrs Carole Dent
Quick and efficient . Good price.
Mrs Jean Padbury
Enjoy more with rewards
As a thank you for being a Mark Bates Ltd customer, you also
get exclusive access to rewards. Take your pick from exciting
offers and giveaways from us and other brands you love.
Choose your cover
We are passionate about keeping the elderly and disabled mobile, so we have designed our Mobility Scooter Insurance range to do just that.
We fully appreciate the importance of helping you quickly and efficiently, getting you mobile again as soon as possible.
Frequently asked Questions
Still got some questions on mobility scooter insurance? See our frequently asked questions below.
No. Free insurance means exactly that, it’s completely free!
Please note, however, if you have already had 3-months free insurance on your product you will no longer qualify as this offer is only available once.
You can either ring our 24/7 national breakdown recovery number or we will reimburse your taxi fare home (terms and conditions apply).
Provided you store your equipment as advised in our policy wording, our geographical coverage includes anywhere in the UK as well as 90-days worldwide cover (terms and conditions apply).
Our Mobility Scooter Plus cover comes with all the benefits of our standard cover and the following additional benefits:
- Puncture Repair – covers the cost of repairing a puncture to any tyre fixed to the mobility scooter.
- Any Driver – covers any person driving your equipment with your permission.
- Alternative Mobility Vehicle - If you have an accident whilst using your mobility vehicle and at the same time suffer injury which renders the mobility vehicle unsuitable, we will pay the cost of a suitable replacement.
- Legal Expenses - To recover damages from a negligent third party if you are injured or your mobility equipment is damaged.
No, unlike other insurance companies we believe in an ‘all in one’ encompassing policy and want you to be fully covered in the event of a claim.
Yes, there is a £5 administration charge which is spread over your monthly instalments.
To make a claim call our claims helpline on 01476 514471 or email us at firstname.lastname@example.org and we will take care of the rest. We fully appreciate that it is essential to resolve a claim efficiently and effectively.
Unfortunately, there will be no cover if your product is left unattended for more than an hour, unless secured to an immovable object by a padlock and chain. Also, no cover applies if your scooter / powerchair is left for more than 12 hours or overnight, unless kept in a locked building or room within the confines of your private dwelling or a room where you are temporarily residing. Additionally, we will not cover any theft if the starter key has not been removed from the mobility product.
Unfortunately we do not cover your product for sporting activities.
Still need a question answered?
If you have not found the answer to your question, please contact us on 01476 512190. Alternatively you can email us at email@example.com.
For your quote you will need the following information to hand:
- Age of your mobility scooter.
- Manufacturer of your mobility scooter.
- Purchase price.
- Place of purchase.
Mobility Scooter News and Information
New figures released from the Department of Transport shows that the number of fatalities from mobility scooter accidents has nearly doubled in just one year to a record high of 14.
We know many of you put away your mobility scooter during the bitterly cold winter. Fortunately however, spring is fast approaching .