Mobility Scooter Insurance
Even the most careful of drivers can fall victim to circumstances out of their control. Our mobility scooter insurance policy is specifically designed to give you peace of mind and keep you mobile.
Our mobility scooter cover includes:
- 24/7 National Accident Recovery
Our specialist team are available 24 hours a day on a free phone number. One call will get both you and your equipment home if you are ever stranded.
- Puncture Repair
Puncture repair is now available on our plus insurance cover.
- No Excess
We don't require any contribution to a claim where other insurance policies might.
- Accidental Damage
Including damage by fire, storm and flood.
- Theft & Vandalism
Your vehicle will be repaired quickly or replaced.
- 90 Day Worldwide Cover (including in-flight transactions)
Feel safe abroad with cover for your equipment while you are away on holiday.
- Loss of keys
Replacement of keys if they are damaged or lost.
- Online Support
Go Paperless, download documents and renew online at the click of a button with our customer portal.
Manage your polices online
Go Paperless, download your schedule, policy wording, buy and renew online at the click of a button.
No admin fees
There are no hidden fees with us. That means no charge if you need to make a change or cancel your policy.
Dedicated claims team
If you need to make a claim our specialist in-house UK based advisers will ensure your claim is handled quickly.
What Our Customers Are Saying
Very good efficient service made quick and easy.....stress free!
Ms Christine Solly
Found it easy and straight forward
Mr Noel Murphy
Mr Anthony Evans
The staff are very helpful in dealing with queries and good at reminding in advance when i ...
Mr Ronak Patel
easy to navigate website, everything set out clearly, good product options
Staff very friendly and helpful.Dealt with claim efficiently and quickly .
Am happy about the service l have received from you thank you very much l have no doubt to ...
Had problem with my mobility scooter, it was picked up and a replacement left, mobility s ...
Really pleased with the insurance for my mother's mobility scooter. It covers everything w ...
I now have 3 mobility scooters. A Dream new Sport Rider. Gets a lot of "attention." Inv ...
Mr David Dunningd
yes the process is smooth, but they offer an PA insurance for 2 million which my membershi ...
Excellent company, used them last year and have just renewed with them again for public li ...
Is the second time now I’ve had to use bates for repairs and had no problems whatsoever ...
I am very happy with the services they offered me they are Very polite very professional v ...
very fast to get the insurance emailed this is the 2nd one we have taken out with mark bat ...
ken baxter (fishj123456)
What an easy insurance product to buy..Everything is clearly laid out, documents no more t ...
Recommended by a friend, simple to set up.
Mr A Brunton
Very easy experience
Web site easy to use and getting a quote was so simple. Once payment was made the policy n ...
Couldn’t fault anything
Enjoy more with rewards
As a thank you for being a Mark Bates Ltd customer, you also
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Choose your cover
We are passionate about keeping the elderly and disabled mobile, so we have designed our Mobility Scooter Insurance range to do just that.
We fully appreciate the importance of helping you quickly and efficiently, getting you mobile again as soon as possible.
Frequently asked Questions
Still got some questions on mobility scooter insurance? See our frequently asked questions below.
No. Free insurance means exactly that, it’s completely free!
Please note, however, if you have already had 3-months free insurance on your product you will no longer qualify as this offer is only available once.
You can either ring our 24/7 national breakdown recovery number or we will reimburse your taxi fare home (terms and conditions apply).
Provided you store your equipment as advised in our policy wording, our geographical coverage includes anywhere in the UK as well as 90-days worldwide cover (terms and conditions apply).
Our Mobility Scooter Plus cover comes with all the benefits of our standard cover and the following additional benefits:
- Puncture Repair – covers the cost of repairing a puncture to any tyre fixed to the mobility scooter.
- Any Driver – covers any person driving your equipment with your permission.
- Alternative Mobility Vehicle - If you have an accident whilst using your mobility vehicle and at the same time suffer injury which renders the mobility vehicle unsuitable, we will pay the cost of a suitable replacement.
- Legal Expenses - To recover damages from a negligent third party if you are injured or your mobility equipment is damaged.
No, unlike other insurance companies we believe in an ‘all in one’ encompassing policy and want you to be fully covered in the event of a claim.
Yes, there is a £5 administration charge which is spread over your monthly instalments.
To make a claim call our claims helpline on 01476 514471 or email us at email@example.com and we will take care of the rest. We fully appreciate that it is essential to resolve a claim efficiently and effectively.
Unfortunately, there will be no cover if your product is left unattended for more than an hour, unless secured to an immovable object by a padlock and chain. Also, no cover applies if your scooter / powerchair is left for more than 12 hours or overnight, unless kept in a locked building or room within the confines of your private dwelling or a room where you are temporarily residing. Additionally, we will not cover any theft if the starter key has not been removed from the mobility product.
Unfortunately we do not cover your product for sporting activities.
Still need a question answered?
If you have not found the answer to your question, please contact us on 01476 512190. Alternatively you can email us at firstname.lastname@example.org.
For your quote you will need the following information to hand:
- Age of your mobility scooter.
- Manufacturer of your mobility scooter.
- Purchase price.
- Place of purchase.
Mobility Scooter News and Information
New figures released from the Department of Transport shows that the number of fatalities from mobility scooter accidents has nearly doubled in just one year to a record high of 14.
We know many of you put away your mobility scooter during the bitterly cold winter. Fortunately however, spring is fast approaching .