For mobility scooters & power-chairs valued between £5,000-£30,000
Get a quote
At Mark Bates Ltd, we fully appreciate the importance of getting you mobile again as soon as possible. Therefore, we have designed a high value insurance policy specifically tailored to meet our customer’s needs. Our Policy comes with a range of benefits.
Public Liability (up to £2,000,000)
Covering claims against you if you have accidently injured someone or damaged their property.
Including damage by fire, storm or flood.
24/7 Breakdown Cover
One call will get you and your equipment home..
We don't require any contribution to a claim where other insurance policies might.
Theft and Vandalism
Your vehicle will be repaired quickly or replaced.
New For Old Replacement
If your product cannot be repaired we will replace it with a new one.
No hidden admin fees
If you need to make a change to your policy we won’t sting you with any admin fees.
Personal Effects Cover
We believe in putting you first
Go paperless, download your schedule or buy and renew online.
If you need to make a claim you will talk to us not a third party.
Have a quick question but are unable to speak on the phone? Jump on our live chat .
Get exclusive access to a range rewards as a thank you for being with us.
Our customers rate us 5 stars. see all our reviews at
Unlike other insurers we wont charge you for small changes to your policy.
It's simpler than you think. An online quote only takes minutes.
customer P Harris
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For your quote you will need the following information to hand:
Age of your mobility scooter/powerchair.
Manufacturer of your mobility scooter/powerchair.
Place of purchase.
Below you can find useful downloads.
High Value Insurance Policy Wording
High Value Product Information Document
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Good maintenance is essential in preventing you having to make a claim. This guide provides all the checks and prevention measures needed.
Buying a mobility scooter comes with many questions such as buying brand new or not. This guide provides information on what to consider when buying a static caravan.
The law on mobility scooters can be confusing. This guide provides you with all the information on mobility scooter law and possible legislation in the future.
If my high value equipment stops working, how will I get home?
You can either ring our 24/7 national breakdown recovery number or we will reimburse your taxi fare home (terms and conditions apply).
Am i covered if I knock something over?
If you knock somthing over while using your manual wheelchair and someone takes legal action against you then we offer up to £2 million personal liability protection.
Am I covered whilst doing sports in high value equipment?
Unfortunately our policy doesn’t cover you for sporting activities.
Am I covered for theft and vandalism on holiday?
Provided you store your equipment as advised in our policy wording, our geographical coverage includes anywhere in the UK. We also offer 90 days worldwide cover (terms and conditions apply).
Can I pay by monthly direct debit?
The monthly direct debit facility is only available for products valued more than £3000. There is a £5 administration charge included within your monthly instalments.
Will my Manual Wheelchair be covered on this policy?
Yes – provided it is valued at less than £1,000 and doesn’t have a power pack. If your wheelchair is vauled under £1,000 then you will need our Manual Wheelchair Insurance.
Is my product too expensive to insure?
If the product is valued between £25001 and £30000, you will need to contact us directly to set up a policy. Please ring 01476 512190.
We cannot cover products valued more than £30000.
Still have an unanswered question? contact firstname.lastname@example.org
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