Equity Release Service

Unlock financial flexibility with expert Equity Release Advice from Paladin Advice, a trusted specialist working in partnership with Mark Bates Ltd. Whether you're looking to fund care, support loved ones, or enhance your retirement, their FCA-regulated advisors provide clear, tailored guidance to help you make informed decisions. With a whole-of-market approach, Paladin Advice ensures you explore the best options while considering the impact on your financial future. Get expert support every step of the way—because your peace of mind matters.

Call 01227 937 793

Our Customers Love Us!

22,451 Reviews

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Paladin Advice, a specialist in Equity Release, provides expert guidance and professional support to clients considering releasing funds from their property. As a trading style of Marble Financial Planning Ltd, Paladin Advice operates under the regulatory framework of the Financial Conduct Authority (FCA), ensuring trustworthy and compliant financial advice.

Whole-of-Market Advice

Unbiased recommendations from qualified Independent Financial Advisors (IFAs) and Equity Release specialists.

Specialist Support for Care Funding

Expertise in using Equity Release for Immediate Needs Care Annuities, ensuring the right funding is secured for long-term care.

Elderly & Vulnerable Client Support

Coordination with a SOLLA-accredited team for an Elderly Client Options (ECO) Report if needed.

Comprehensive Client Journey

From an initial consultation to a tailored recommendation report and full support through the application process.

Holistic Financial Planning

Advisors consider the wider financial implications, both before and after death.

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Insura App, the ultimate insurance management application. With our app, you can easily manage all of your insurance policies, documents and key dates in one place.

Manage all of your insurance with Insura App?

Insura App, the ultimate insurance management application. With our app, you can easily manage all of your insurance policies, documents and key dates in one place.

Existing Customer?

Need to manage your policy, add a new one or make changes?

Use our customer portal.

Have a question?

Speak to one of our UK-based customer service advisers.

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Laura

Excellent customer service, the staff were very helpful explaining about every walker that was for sale, explained what would be suitable for my needs, highly recommend.

Oct 1, 2026

georgie

Venue was well organised, presentation was very good, delivery was informative and friendly with plenty opportunity to contribute and ask questions. Informative and left me feeling I need to follow this learning up.

Oct 1, 2026

June Proctor

Would highly recommend, I’ve used them for the last few years and couldn’t be happier, if you have any questions or concerns the staff are extremely knowledgeable and friendly..

Oct 1, 2026

Mr Philip Cooper

I rang mark bates Ltd to continue my insurance after my free month and spoke to Emma and she was very informative and pleasant in her attitude even when I was waffling she explained the policy thoroughly and answered my questions satisfactorily and I was quite happy with my decision to continue with my insurance policy.

Oct 1, 2026

David

A very professional organisation, providing me with all the information needed to arrange mobility scooter insurance, with ease.

Oct 1, 2026

Audrey Suffolk

Very quick service. Very efficient.

Oct 1, 2026

Ron phillips

Very helpful company Very good communication

Oct 1, 2026

Donna Walker

It gives peace of mind if and when you need it.

Oct 1, 2026

MISS L BAMFORD

When paperwork came through the post I didn't understand the paperwork so I phoned and spoke to a lovely lady she took me through the paperwork and did everything over the phone with she was very nice polite patient with me and really helpful i really enjoyed my experience

Oct 1, 2026

George

I find Mark Bates Ltd easy to deal with .Most times I call.I don’t have to queue for someone to talk to me.Their prices are very competitive and suit all my needs.Representatives are very friendly and knowledgeable it’s makes me feel comfortable knowing my insurance is in good hands.

Oct 1, 2026

Miss Pauline Jackson

Great customer service i even told my friends about Mark bates

Oct 1, 2026

Mrs Michele Jean Collington

Calm amd precise manner you handle the information for the year and it's cover

Oct 1, 2026

MRSBRENDASNAPE

Excellent service staff polite price just right

Oct 1, 2026

Social Support Suffolk

Great peace of mind knowing the insurance is there

Oct 1, 2026

Mrs Brooks

At 86 not clever with new technology but this company so kind , patient and understanding. At a price I can afford. Thankyou

Oct 1, 2026

Susan Mitchell

Very good very happy for all the help with my mobility scooter insurance.

Sep 30, 2026

Mrs Molly Bennetto

Easy to renew my policy.

Sep 30, 2026

Brian Collins

A good product for peace of mind

Sep 30, 2026

Dolly Sam

Took out mobility scooter insurance. Very easy and straightforward process with reasonable price. After experiencing delay with additional equipment for scooter which meant that I couldn’t use it for awhile, have been given two weeks of free insurance. Helpful, efficient and polite member of staff on the phone.

Sep 30, 2026

SAJJAD

great service and price

Sep 30, 2026