The whole process was handled very quickly and professionally.
Home Emergency
Put protection in place for help with domestic emergencies
Or call 01476 513781
Rated Excellent
TrustScore4.8
You will need to combine this with our Home Insurance for all around protection for your buildings and contents.
Heating System Breakdown
Repair of your boiler or main heating system including parts, call out and labour.
Plumbing and Drainage
A range of covers to keep the water flowing including unblocking frozen pipes and fixing brozen toilet systems.
Power Supply
We’ll get you reconnected as soon as possible if your electricity or gas supply is affected.
Home Security
Doors, locks and windows repaired to make sure your home is secure including repairs needs after a forced entry and loss of keys.
Alternative Accommodation
If it’s unsafe or uncomfortable to stay at home your costs will be reimbursed.
Vermin infestation
Removal of vermin infesting your home by trained prefessionals.
Manage all of your insurance with Insura App?
Insura App, the ultimate insurance management application. With our app, you can easily manage all of your insurance policies, documents and key dates in one place.
Existing Customer?
Need to manage your policy, add a new one or make changes?
Use our customer portal.
Downloads
Still need more information? Please call us on 01476 513781
What our customers say
Independent reviews collected by Trustpilot.
The company are very good and helpful. You ask anything they help you no problem.
Sale assistant versus good at explaining all about the scooter very happy will be going to garden centre again as I would like to know if I can put next size wheels on my scooter
No price increase is appropriated , good Company , easy to communicate with
I took out the insurance through careco when I purchased my scooter, very easy to do and a great price. Communication since then has been excellent . This has given me peace of mind when I go out on the scooter
Very easy to contact....arranged my insurance very quickly
very helpfull
Customer care very good
Excellent advice and service
Great deal at competitive price staff where very Frendley
A no hassle experience
Had pleasant conversations with staff ,they were very helpful when I needed to review my policy .
The customer service lady helped me sort out what I needed to do. She did so with great patience and kindness. I had cause to ring again as I was unsure about something and, again, the customer service lady was so very patient and helped me find my account information on the app which I had trouble finding. This was my fault, I was pressing on the wrong part of the app. Once the lady directed me to the page I needed to be on I found all my information there and was very relieved and grateful for the help I got. I felt listened to and not rushed at all. I tend to overthink things and sometimes get myself in a mess but thanks to the lady I spoke to today I ended the call feeling much better and, dare I say, confident. At least I know if I get stuck again there is a great customer service team who I have every faith will give me as much help as necessary. Thank you so much.
Lady on phone was very polite helpful made it all very easy.
A very helpful and friendly call centre. Helpful and informative. I would certainly recommend this company. After sales help first class. Thank you yours, H. McBride
Great service
Used Mark Bates insurance for 7 years and never occurred any problems, reasonable price and very helpful
Very easy to understand policy and helpful. Consistence prices.
Recomended by Careco, seamless transaction, excellent
Friendly and pleasant, and reasonable rates.