Very helpful,polite people, and no problems at all been with these for a year now great service would definitely recommend
Accidental damage cover is included from day one
No large repair bills here. If your product stops working through no fault of your own.
The policy covers parts, call-out and labour to get you going again.
Spread the cost over the year with monthly payments.
If your product is less than three years old we’ll replace it with a new one if it is beyond repair.
No complicated forms to fill in. Our UK-based team is on hand to process your claim and answer any questions directly.
Protecting your equipment from day one against user error and incidents out of your control.
Need to manage your policy, add a new one or make changes?
Use our customer portal.
You can add accidental damage cover alongside your manufacturer warranty. It covers the full cost of the repair, including parts, call-out and labour.

Independent reviews collected by Trustpilot.
Very helpful,polite people, and no problems at all been with these for a year now great service would definitely recommend
A helpful solution was found to keep my disability scooter insured until sold. Your Agent was most helpful, friendly and patient throughout. Excellent service.
Very good customer service. Very polite and efficient.
It was explained very well
Mark Bates rang n explained everything to me,I asked a few questions all were answered immediately, Very happy with them nothing is to much trouble. Thank u
I have always felt safe when out on my scooter knowing you were there to help thank you so much
Quick connection and good outcome to transaction.
Your service is very good and the price is very affordable.
The policy seemed to include all our requirements At a reasonable cost
Brilliant swift service
Immediate response to requests for information and action.
Very helpful
It was quick and easy to do thank you
Great service, quick to respond and reliable, great price that is affordable
I spoke to a very nice lady on your reception
A polite phone manner and good listener while listening to my queries, you were very helpful and reasured me on my decision to insure my items. Thank you.
Very quick and easy online cover.
Very friendly and Lee the delivery driver was really helpful and ran through everything with me again
Policy easily understandable and well constructed. Covered my needs and affordable. Staff knowledgeable and clear in explaining the policy cover.
Very helpful in every respect
The easiest way to start a claim is to download Insura App so you can be kept up to date on your claims journey.
You can also call our UK based claims team on 01476 514471 or email [email protected], and we'll take it from there.
Yes, accidental damage is automatically included.
If your equipment is under three years old and can't be repaired, it's replaced with a new equivalent.
Pay in full by debit or credit card, cheque, postal order or bank transfer (BACS). To pay monthly, call one of our advisers.