You are always quick to respond and your fares are always manageable to afford. Thank you.
In Home Warranty
Breakdown warranty for riser chairs, beds, hoists and stairlifts with accidental damage included from day one. Parts, call-out and labour covered.
Or call 01476 512190
Rated Excellent
TrustScore4.8
For Riser Chairs, Beds, Hoists & Stairlifts
Accidental damage cover is included from day one
Mechanical & Electrical Breakdown
No large repair bills here. If your product stops working through no fault of your own.
Full Cost Of Repair
The policy covers parts, call-out and labour to get you going again.
Flexible Payment Terms
Spread the cost over the year with monthly payments.
New for Old
If your product is less than three years old we’ll replace it with a new one if it is beyond repair.
Hassle Free Claims
No complicated forms to fill in. Our UK-based team is on hand to process your claim and answer any questions directly.
Accidental Damage
Protecting your equipment from day one against user error and incidents out of your control.
Get A Quick Quote
You will need the following information
Age of your equipment.
Manufacturer of your equipment.
Purchase price.
Place of purchase.
* denotes a mandatory field.
Manage all of your insurance with Insura App?
Insura App, the ultimate insurance management application. With our app, you can easily manage all of your insurance policies, documents and key dates in one place.
Existing Customer?
Need to manage your policy, add a new one or make changes?
Use our customer portal.
Downloads
Still need more information? Please call us on 01476 512190
Got A Manufacturer Warranty?
You can add accidental damage cover alongside your manufacturer warranty. It covers the full cost of the repair, including parts, call-out and labour.
For more information call us on
01476 512190
What our customers say
Independent reviews collected by Trustpilot.
The lady I spoke too was very nice explained everything I needed to know and the call only took a little while
Professional and caring....
Have been with Mark BATES a number of years and they have always been efficient and very competitive in price
All very straightforward. Cover seems very comprehensive. Reasonable cost.
Always a great service first class company
Excellent value and easy to renew.
So easy to review online and the provide access to carers training. Reminder sent well in advance to allow time to shop around. Great products well explained.
Knowing i am insured is a load off my mind .Should i break down or scooter stolen covered for anything that may happen.Great thing also for me no worries paying ,just a direct debit each month ,then forget about till next year .Great !
I have insured 3 of my scooters i also now insured my home.
Over the years ALL of the people l have spoken to have been so helpful and very professional.l have recommend Mark Bates every time and when l say who l'm with my clients are very impressed as they know Mark Bates to be very good.
They are very helpful and caring
The people at the company are very friendly, helpful and giving full attention.
The staff were very helpful.
Quick and easy.
Very polite. professional staff
It was really easy to sign up.
They was very helpful in every way.
Because the whole transaction took only a few minutes.
I found this company to be honest, reliable, and helpful. A pleasure to-do business with.
FAQ
The easiest way to start a claim is to download Insura App so you can be kept up to date on your claims journey.
You can also call our UK based claims team on 01476 514471 or email claims@markbatesltd.com, and we'll take it from there.
Yes, accidental damage is automatically included.
If your equipment is under three years old and can't be repaired, it's replaced with a new equivalent.
Pay in full by debit or credit card, cheque, postal order or bank transfer (BACS). To pay monthly, call one of our advisers.