Excellent service and always available when called upon
Mobility Scooter Insurance
Get comprehensive mobility scooter insurance with Mark Bates Ltd. Our mobility scooter insurance covers accidental damage and breakdown recovery.
Or call 01476 512190
Rated Excellent
TrustScore4.8
Comprehensive Mobility Scooter Insurance for Your Peace of Mind
Pair it with our Mobility Scooter Warranty to cover mechanical and electrical breakdown.
Public Liability
Covering claims against you if you have accidentally injured someone or damaged their property with your equipment.
24/7 National Breakdown Recovery
24/7 breakdown recovery is included as standard, to get you and your equipment home safely.
Accidental Damage
Repairs after an accident, theft or vandalism, so you're back up and running quickly.
Temporary Hire
Hire equipment to keep you independent during repairs.
Worldwide Travel
See more of the world with ease, because you can take your own equipment with you while you travel.
Puncture Cover
Upgrade to our Plus policy to be covered for punctures to your tyres.
Get A Quick Quote
You will need the following information
Age of your equipment.
Manufacturer of your equipment.
Purchase price.
Place of purchase.
* denotes a mandatory field.
Manage all of your insurance with Insura App?
Insura App, the ultimate insurance management application. With our app, you can easily manage all of your insurance policies, documents and key dates in one place.
Existing Customer?
Need to manage your policy, add a new one or make changes?
Use our customer portal.
Downloads
Still need more information? Please call us on 01476 512190
Why Mark Bates Ltd
We've specialised in insurance for older and disabled customers since 1994. Our own team in Grantham handles everything, from your first quote to your claim.
Rated by our customers
More than 22,000 customers have reviewed us on Trustpilot, with an average score of 4.8 Stars, that's first class service!
A UK team, start to finish
Sales, customer service and claims all sit in our Grantham head office. When you call, you speak to someone who knows your policy.
Cover built for how you live
Our policies are designed around the equipment, homes and working arrangements our customers have, not adapted from general cover.
Mobility Scooter Insurance
At Mark Bates Ltd, we understand the importance of independence and freedom that mobility scooters provide. That’s why we offer comprehensive insurance coverage specifically tailored to protect your mobility scooter and provide you with peace of mind. Our goal is to ensure that you can enjoy your mobility scooter with confidence, knowing that you’re protected against unexpected accidents, damage, and theft.
Don’t leave your mobility scooter unprotected. Safeguard your independence and peace of mind with our mobility scooter insurance. Get a quote today and let us provide you with the comprehensive coverage you deserve. Protect your freedom to move confidently with Mark Bates Ltd Mobility Scooter Insurance.
Comprehensive Coverage
Our insurance policies go beyond the basics, offering a range of coverage options to fit your needs. From theft protection and liability coverage to breakdown assistance and more, we’ve got you covered. You can rest easy knowing that you have the right level of protection for your mobility scooter.
Simple and Hassle-Free
We believe that obtaining insurance shouldn’t be complicated. Our streamlined process makes it easy for you to get the coverage you need. Our friendly and knowledgeable team will guide you through every step, ensuring a hassle-free experience from quote to claim.
Specialised Expertise
We specialise in mobility scooter insurance, which means we understand the unique needs and challenges faced by scooter users. Our team is well-versed in the intricacies of this type of insurance, ensuring that you receive the coverage that best suits your requirements.
What our customers say
Independent reviews collected by Trustpilot.
A good insurance for my scooter and worry free
Delivery driver was very polite and helpful
The person who spoke to me was very helpful and not at all pushy. All the questions i asked were answered in a professional way
The lady I spoke was excellent at her job
Sensible and quick.
Seamless renewal Insurance is something we need but hope we never use it. After my initial contract the first year (a brief call to confirm requirements) Mark Bates Ltd were conspicuous by the lack of follow up sales calls offering god knows what insurance options. Professional knowledgeable and respectful more companies need to take note.
I just renewed my policy again which I was happy with. I just made a quick message and had a quick reply answering my query. Price was good and the service was also good. I would recommend Mark Bates Ltd.,
Great straightforward service as always!
Renawal was straightforward.
How I was sold the policy was very good and since I have received the policy good relationship with the company
Good communication. Easy to set up and helpful staff. Happily I have never made a claim but feel reassured they are there if I need them
Helpful listening to what I needed in a mobility scooter staff were lovely explained everything
Very good cover, and staff most helpful and knowledgeable when I telephoned.
Full explanation of all the working parts ,, making sure we understood it all ,
Reasonably priced covers all our requirements
First class in every way.
Reasonable price and a good insurance for my mobility scooter
Helpful, pleasant, but they didn't arrive on the day we arranged, we phoned them to ask what time they would collect, but arranged another day. No explanation for why they didn't arrive when they should of.
Promt and friendly
FAQ
No. The free month costs nothing and you're under no obligation to continue. The offer is available once per piece of equipment.
Although there is no mobility scooter insurance requirement legally, several institutions highly recommend it.
The Department For Transport state "it is strongly advised that people take out insurance to cover personal safety, other people’s safety and the value of the vehicle."
You can either ring our 24/7 national breakdown recovery number or we will reimburse your taxi fare home (terms and conditions apply).
Provided you store your equipment as advised in our policy wording, our geographical coverage includes anywhere in the UK as well as 90-days worldwide cover (terms and conditions apply).
Our Insurance Plus cover comes with all the benefits of our standard cover and the following additional benefits:
Full Breakdown Recovery - Your cover extends to recovery if you get a puncture or your battery fails.
Puncture Repair - covers the cost of repairing a puncture to any tyre fixed to your mobility equipment.
Any Driver - covers any person driving your equipment with your permission.
Legal Expenses - To recover damages from a negligent third party if you are injured or your mobility equipment is damaged.
No. Each policy comes with its benefits built in, so there are no add-ons to choose and pay for separately.
Yes. Paying monthly by Direct Debit adds a £10 admin charge, spread across your instalments.
The easiest way to start a claim is to download Insura App so you can be kept up to date on your claims journey.
You can also call our UK based claims team on 01476 514471 or email [email protected], and we'll take it from there.
From a legal standpoint, there is no requirement for you to insure your mobility scooter. However, just because it is not a legal requirement, doesn’t mean you shouldn’t consider it. Mobility scooter insurance is recommended by both The Department For Transport and several user groups, including Disabled Motoring UK.
For more information read our blog post
Also take into account the legal and medical fees should you get into an accident will certainly be higher than you’d expect. So with that in mind, it may be worth considering. Our Insurance is affordable and comprehensive feel free to get in touch to discuss your options with us.
Most scooter users can. To get a quote, tell us the type of equipment, what you paid for it and how old it is. Your cover is based on your answers, so check they're accurate.
Home contents insurance rarely covers a scooter once it leaves your home, and it usually won't include breakdown recovery or cover if you injure someone when you're out on it. Check your home policy. If it falls short, a scooter policy fills the gap.