Staff helpful and gave advice where needed.
Specialist Nanny Insurance designed for childcare professionals, covering you for up to 6 children. Includes Public Liability, Personal Accident, and Legal Expenses as standard to meet professional requirements.
Protection against claims if you accidentally injure someone or damage their property while working as a nanny.
Cover for your legal costs relating to employment disputes, ensuring you have professional support when you need it.
Provides financial protection and peace of mind in the event you suffer an accident that results in injury.
Covers the cost of repair or replacement for your possessions, or your employer’s possessions, if they are accidentally damaged.
No complicated forms to fill in. Our UK-based team is on hand to process your claim and answer any questions directly.
Unlimited access to a dedicated helpline for advice on legal matters, tax affairs, and health and safety queries.
Need to manage your policy, add a new one or make changes?
Use our customer portal.
Mark Bates Ltd is built on a commitment to exceptional customer service, a supportive people-first culture, and a drive to offer innovative, customer-focused insurance products that stand out from the rest.
More than 22,000 customers have reviewed us on Trustpilot, with an average score of 4.8 Stars, that's first class service!
Sales, customer service and claims all sit in our Grantham head office. When you call, you speak to someone who knows your policy.
Our policies are designed around the equipment, homes and working arrangements our customers have, not adapted from general cover.
Independent reviews collected by Trustpilot.
Staff helpful and gave advice where needed.
Easy to join your company and not overly expensive good contact with reminders
My second year with MB and my premium didn’t go up, what a refreshing change! Excellent cover at a reasonable price.
The first quote was presented well. Clearly understood.
Always professional polite and respectful
Very friendly and easy to deal with. Good prices as well.
Such a polite & helpful lady .
Everything was efficiently organised
I was given one month free insurance after which I was given the option to buy insurance which was very reasonably priced. I'll stick with Mark Bates. Thank you
The renewal process was hassle free.
Excellent customer service, easy to get hold of, competitive rates, recommended 👌
Up until now it is all going well. I am deaf, and need to know a number which I can text if I need National Breakdown. I'm sure you can help me with this.
Don't have to worry as all is taken care of each year and prices not increasing too much yearly!
I contacted the company to ask a question which was responded to fully and very quickly
Dealt with my claim promptly. Highly recommend
Very efficient caller, very friendly, very helpful
Good and helpful on telephone
Easy to sort.
Show room was airy plenty of space to move around. The wheelchairs were displayed. so easy access to try them out. The assisant answered our questions professionally. She was friendly and our purchase was seemless.
Not very up on technical things but getting the insurance for my "scooter was as straight forward as it comes, so very happy with the experience.
12 months – you will receive an email from us prior to the expiry of cover offering renewal for a further 12 month period.
There is no excess to pay on Public Liability or Personal Accident claims. You only contribute the first part of a claim if it relates to Personal Possessions.
The policy covers you to look after up to 6 children at any one time.
There is no need to fill out complicated forms. simply call our claims team on 01476 514476 and we will guide you through the process.
Yes, most professional nannies require public liability cover. It protects you if a child is injured or you accidentally damage property in your care. It is also frequently required by employment contracts and for Ofsted registration.
Yes, holding Public Liability Insurance is a key requirement for nannies on the Ofsted Voluntary Childcare Register. Our policy is designed to meet these professional standards.
The policy runs for 12 months. We will email you before the expiry date to invite you to renew for another year.