Staff helpful and gave advice where needed.
Powerchair Insurance
Protect your powered wheelchair with Mark Bates Ltd. Our powered wheelchair insurance covers accidental damage, punctures and a breakdown service.
Or call 01476 512190
Rated Excellent
TrustScore4.8
Comprehensive Cover for Your Powered Wheelchair
For complete peace of mind, combine this with our Powerchair Warranty to make sure you’re covered for mechanical and electrical breakdown.
Public Liability
Covering claims against you if you have accidentally injured someone or damaged their property.
24/7 National Breakdown Recovery
24/7 breakdown recovery is included as standard, to get you and your equipment home safely.
Accidental Damage
Repairs after an accident, theft or vandalism, so you're back up and running quickly.
Worldwide Travel
See more of the world with ease, because you can take your own equipment with you while you travel.
Temporary Hire
Hire equipment to keep you independent during repairs.
Puncture Cover
Upgrade to our Plus policy to be covered for punctures to your tyres.
Get A Quick Quote
You will need the following information
Age of your equipment.
Manufacturer of your equipment.
Purchase price.
Place of purchase.
* denotes a mandatory field.
Manage all of your insurance with Insura App?
Insura App, the ultimate insurance management application. With our app, you can easily manage all of your insurance policies, documents and key dates in one place.
Existing Customer?
Need to manage your policy, add a new one or make changes?
Use our customer portal.
Downloads
Still need more information? Please call us on 01476 512190
What our customers say
Independent reviews collected by Trustpilot.
Easy to join your company and not overly expensive good contact with reminders
My second year with MB and my premium didn’t go up, what a refreshing change! Excellent cover at a reasonable price.
The first quote was presented well. Clearly understood.
Always professional polite and respectful
Very friendly and easy to deal with. Good prices as well.
Such a polite & helpful lady .
Everything was efficiently organised
I was given one month free insurance after which I was given the option to buy insurance which was very reasonably priced. I'll stick with Mark Bates. Thank you
The renewal process was hassle free.
Excellent customer service, easy to get hold of, competitive rates, recommended 👌
Up until now it is all going well. I am deaf, and need to know a number which I can text if I need National Breakdown. I'm sure you can help me with this.
Don't have to worry as all is taken care of each year and prices not increasing too much yearly!
I contacted the company to ask a question which was responded to fully and very quickly
Dealt with my claim promptly. Highly recommend
Very efficient caller, very friendly, very helpful
Good and helpful on telephone
Easy to sort.
Show room was airy plenty of space to move around. The wheelchairs were displayed. so easy access to try them out. The assisant answered our questions professionally. She was friendly and our purchase was seemless.
Not very up on technical things but getting the insurance for my "scooter was as straight forward as it comes, so very happy with the experience.
FAQ
No. The free month costs nothing and you're under no obligation to continue. The offer is available once per piece of equipment.
You can either ring our 24/7 national breakdown recovery number or we will reimburse your taxi fare home (terms and conditions apply).
Our Insurance Plus cover comes with all the benefits of our standard cover and the following additional benefits:
Full Breakdown Recovery - Your cover extends to recovery if you get a puncture or your battery fails.
Puncture Repair - covers the cost of repairing a puncture to any tyre fixed to your mobility equipment.
Any Driver - covers any person driving your equipment with your permission.
Legal Expenses - To recover damages from a negligent third party if you are injured or your mobility equipment is damaged.
No. Each policy comes with its benefits built in, so there are no add-ons to choose and pay for separately.
Yes. Paying monthly by Direct Debit adds a £10 admin charge, spread across your instalments.
The easiest way to start a claim is to download Insura App so you can be kept up to date on your claims journey.
You can also call our UK based claims team on 01476 514471 or email [email protected], and we'll take it from there.