Staff helpful and gave advice where needed.
Private GP Service
24/7 phone and video access to NHS-registered GPs through BHSF, with private prescriptions delivered to your door. £5 a month, cancel any time.
Or call 01476 850722
Rated Excellent
TrustScore4.8
Private GP with 24/7 Access
This service is provided by BHSF, which has more than 150 years' experience. Consultations are with GPs registered with the NHS.
24/7 Telephone Helpline
The service offers round-the-clock support from an experienced GP. The freephone helpline has no limit on call length or number of calls.
Electronic Private Prescriptions
The available doctors can issue private prescriptions that can be delivered by an online pharmacy to your home or workplace.
Video Consultations
Face-to-face appointments with a doctor can offer more in-depth advice. Booked initially via telephone, video consultations are available seven days a week.
Medical Information Database
You will also have access to a comprehensive health, disease, lifestyle and travel database with up to date information on more than 1,000 topics.
How Does It Benefit You?
Convenience
Speak to a GP at any time of the day or night, either on the telephone or video call, from wherever you are in the world.
Choice
The option to speak over the telephone or use the video consultation service.
Quality
All the doctors are GMC-registered, licensed and fit to practise. Issues of all sizes can be discussed in confidence with a doctor.
How Does It Work?
Simply call the 24/7 helpline, where you can speak to an experienced member of the customer service team who will book either a telephone or video consultation with a GP at a convenient time. One of the doctors will call you back at the appointed time, and the consultation begins with no time limit, you can speak to a clinician for as long as necessary about any concerns or symptoms.
Manage all of your insurance with Insura App?
Insura App, the ultimate insurance management application. With our app, you can easily manage all of your insurance policies, documents and key dates in one place.
Existing Customer?
Need to manage your policy, add a new one or make changes?
Use our customer portal.
What our customers say
Independent reviews collected by Trustpilot.
Easy to join your company and not overly expensive good contact with reminders
My second year with MB and my premium didn’t go up, what a refreshing change! Excellent cover at a reasonable price.
The first quote was presented well. Clearly understood.
Always professional polite and respectful
Very friendly and easy to deal with. Good prices as well.
Such a polite & helpful lady .
Everything was efficiently organised
I was given one month free insurance after which I was given the option to buy insurance which was very reasonably priced. I'll stick with Mark Bates. Thank you
The renewal process was hassle free.
Excellent customer service, easy to get hold of, competitive rates, recommended 👌
Up until now it is all going well. I am deaf, and need to know a number which I can text if I need National Breakdown. I'm sure you can help me with this.
Don't have to worry as all is taken care of each year and prices not increasing too much yearly!
I contacted the company to ask a question which was responded to fully and very quickly
Dealt with my claim promptly. Highly recommend
Very efficient caller, very friendly, very helpful
Good and helpful on telephone
Easy to sort.
Show room was airy plenty of space to move around. The wheelchairs were displayed. so easy access to try them out. The assisant answered our questions professionally. She was friendly and our purchase was seemless.
Not very up on technical things but getting the insurance for my "scooter was as straight forward as it comes, so very happy with the experience.