You are always quick to respond and your fares are always manageable to afford. Thank you.
Rollator Insurance
Insurance for your rollator or walker covering accidental damage, theft, vandalism and public liability, with new for old replacement up to 2 years.
Or call 01476 512190
Rated Excellent
TrustScore4.8
Rollator Insurance Coverage
Rollators and walkers keep you moving, so we've built a policy around them.
24/7 National Breakdown Recovery
Specialist 24/7 breakdown recovery to get you, your equipment and an attendant home if you're stranded.
Accidental Damage
Repair of your pride and joy following an accident, theft or vandalism so you will be up and about in no time.
No Excess
There's no excess to pay on a claim, whoever is at fault.
Public Liability
Covering claims against you if you have accidentally injured someone or damaged their property.
Temporary Hire
You’ll never stop moving with the hire equipment needed to keep you independent whilst yours is being repaired.
New For Old
You won’t get left behind. If your product is less than two years old we’ll replace it with a new version if it is beyond repair.
Get A Quick Quote
You will need the following information
Age of your Rollator
Manufacturer of your Rollator
Purchase price.
Place of purchase.
* denotes a mandatory field.
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Existing Customer?
Need to manage your policy, add a new one or make changes?
Use our customer portal.
Downloads
Still need more information? Please call us on 01476 512190
Why Mark Bates Ltd
We've specialised in insurance for older and disabled customers since 1994. Our own team in Grantham handles everything, from your first quote to your claim.
Rated by our customers
More than 22,000 customers have reviewed us on Trustpilot, with an average score of 4.8 Stars, that's first class service!
A UK team, start to finish
Sales, customer service and claims all sit in our Grantham head office. When you call, you speak to someone who knows your policy.
Cover built for how you live
Our policies are designed around the equipment, homes and working arrangements our customers have, not adapted from general cover.
What our customers say
Independent reviews collected by Trustpilot.
The lady I spoke too was very nice explained everything I needed to know and the call only took a little while
Professional and caring....
Have been with Mark BATES a number of years and they have always been efficient and very competitive in price
All very straightforward. Cover seems very comprehensive. Reasonable cost.
Always a great service first class company
Excellent value and easy to renew.
So easy to review online and the provide access to carers training. Reminder sent well in advance to allow time to shop around. Great products well explained.
Knowing i am insured is a load off my mind .Should i break down or scooter stolen covered for anything that may happen.Great thing also for me no worries paying ,just a direct debit each month ,then forget about till next year .Great !
I have insured 3 of my scooters i also now insured my home.
Over the years ALL of the people l have spoken to have been so helpful and very professional.l have recommend Mark Bates every time and when l say who l'm with my clients are very impressed as they know Mark Bates to be very good.
They are very helpful and caring
The people at the company are very friendly, helpful and giving full attention.
The staff were very helpful.
Quick and easy.
Very polite. professional staff
It was really easy to sign up.
They was very helpful in every way.
Because the whole transaction took only a few minutes.
I found this company to be honest, reliable, and helpful. A pleasure to-do business with.
FAQ
You can either ring our 24/7 national breakdown recovery number or we will reimburse your taxi fare home (terms and conditions apply).
Yes. If you damage property or injure someone when using your wheelchair and they claim against you, you're covered up to £2 million public liability.
Provided you store your equipment as advised in our policy wording, our geographical coverage includes anywhere in the UK. We also offer 90 days worldwide cover (terms and conditions apply).
Unfortunately, we are unable to provide cover for multiple users of the equipment.