Very helpful,polite people, and no problems at all been with these for a year now great service would definitely recommend
Travel Insurance
Travel insurance covering pre-existing medical conditions, arranged through Just Travel Cover. Compare Bronze, Silver and Gold cover from multiple insurers.
Or call 0800 542 7167
Rated Excellent
TrustScore4.8
Complete Protection
Holidays matter, and so does knowing you're covered if something goes wrong. That's harder if you have a pre-existing medical condition to declare.
We work with Just Travel Cover, who compare travel insurance from a panel of insurers, including options for people with pre-existing medical conditions. Whether it's a week in the sun or a round the world cruise, Just Travel will help you find cover that fits.
Terms, conditions and exclusions apply. All quotes are subject to underwriting terms and acceptance criteria.
Medical Expenses
Don't worry about covering the cost of emergency treatment whilst you're away.
Pre-Existing Conditions
Declare your medical history and get a price that takes it into account.
Holiday Cancellation
Cover for prepaid travel and accommodation you can't get back if you have to cancel for an insured reason.
Baggage and Belongings
Cover for your luggage, personal money and travel documents.
Getting You Home
Emergency transport and repatriation if you're taken ill or injured abroad.
Choice of Cover
Bronze, Silver and Gold options, on single trip or annual multi-trip policies.
Manage all of your insurance with Insura App?
Insura App, the ultimate insurance management application. With our app, you can easily manage all of your insurance policies, documents and key dates in one place.
Existing Customer?
Need to manage your policy, add a new one or make changes?
Use our customer portal.
Compare travel insurance built around your needs
It's important to know you're covered if something goes wrong whilst on holiday and that's harder if you have a pre-existing medical condition to declare.
Just Travel Cover compares cover from a panel of insurers, all of whom consider pre-existing medical conditions. Whether it's a week in the sun or a round the world cruise, Just Travel Cover can help you find cover that fits.
Single Trip
Cover for one holiday, from the day you book to the day you get home. Don't leave it until the last minute. It's worthwhile sorting your insurance when you book.
Annual Multi-Trip
If you're travelling more than once or twice a year, one annual policy usually works out cheaper than buying cover each time. Trip length limits apply, so check the policy suits your longest trip.
Cruise Cover
Cruise holidays bring their own risks, from missed ports to cabin confinement. Cruise cover is available as an add-on, with pre-existing medical conditions considered.
Pre-Existing Medical Conditions
You can compare cover from insurers with pre-existing conditions taken into account. Declaring a condition up front means you know where you stand before you travel.
Why Mark Bates Ltd?
Mark Bates Ltd is built on a commitment to exceptional customer service, a supportive people-first culture, and a drive to offer innovative, customer-focused insurance products that stand out from the rest.
Rated by our customers
More than 22,000 customers have reviewed us on Trustpilot, with an average score of 4.8 Stars, that's first class service!
A UK team, start to finish
Sales, customer service and claims all sit in our Grantham head office. When you call, you speak to someone who knows your policy.
Cover built for how you live
Our policies are designed around the equipment, homes and working arrangements our customers have, not adapted from general cover.
Mark Bates Ltd has partnered with Just Travel Cover to help customers find travel insurance, including cover for many pre-existing medical conditions.
Just Travel Cover is listed on the MoneyHelper Travel Insurance Directory and the BIBA Travel Medical Directory. Both directories list FCA-regulated providers with experience in arranging cover for people with medical conditions.
If you have a serious or complex medical condition, have been declined cover, been offered cover that excludes your condition, or found the price particularly high, you may want to look at other providers on those directories. They're free to use, though being listed doesn't guarantee a provider can offer you cover.
MoneyHelper Travel Insurance Directory: https://www.moneyhelper.org.uk/en/everyday-money/insurance/travel-insurance-directory?source=mas
BIBA Travel Medical Directory: https://www.biba.org.uk/find-insurance/travel-medical-conditions/ or call 0370 950 1790
What our customers say
Independent reviews collected by Trustpilot.
A helpful solution was found to keep my disability scooter insured until sold. Your Agent was most helpful, friendly and patient throughout. Excellent service.
Very good customer service. Very polite and efficient.
It was explained very well
Mark Bates rang n explained everything to me,I asked a few questions all were answered immediately, Very happy with them nothing is to much trouble. Thank u
I have always felt safe when out on my scooter knowing you were there to help thank you so much
Quick connection and good outcome to transaction.
Your service is very good and the price is very affordable.
The policy seemed to include all our requirements At a reasonable cost
Brilliant swift service
Immediate response to requests for information and action.
Very helpful
It was quick and easy to do thank you
Great service, quick to respond and reliable, great price that is affordable
I spoke to a very nice lady on your reception
A polite phone manner and good listener while listening to my queries, you were very helpful and reasured me on my decision to insure my items. Thank you.
Very quick and easy online cover.
Very friendly and Lee the delivery driver was really helpful and ran through everything with me again
Policy easily understandable and well constructed. Covered my needs and affordable. Staff knowledgeable and clear in explaining the policy cover.
Very helpful in every respect