We're glad you are taking the time to read through our policies.
We're glad you are taking the time to read through our policies. Detailed on this page is information about how we protect your privacy, the do's and don'ts of using our website and how we handle your user data.
MBL will rely on the following bases when processing personal data for the provision of the contract and throughout the handling of the policy.
When you provide us with your information it may be necessary for us to pass on that information to third parties for the purposes of accepting the contract and handling claims. Any information you give to us will be processed by us in compliance with the provisions of the General Data Protection Regulation (GDPR).
We use your information:
Once a month all of our customer’s data is cross referenced on the Sanctions Register to ensure that our business continues to comply with the HM Treasury. This is completed internally and your information is not passed to them. We hold this information for a minimum of 6 years, after this time your information will be securely destroyed.
Your personal data may be passed to (but not limited to):
In order to provide a quotation or contract of Insurance we ask for the following information:
We hold this information for a minimum of 6 years, after this time your information will be securely destroyed.
We take data protection very seriously. Being regulated by the Financial Conduct Authority and the Information Commissioners Office we have a duty to ensure that all our data is properly protected and as such our IT infrastructure is designed to meet industry standards. Examples of the measures in place include: firewall protection, password protection and cyber security measures.
Staff are trained and monitored on the management of personal data and are required to abide by the principles of the GDPR.
Data protection for Mark Bates Ltd is overseen by Simon Oakes and reviewed on a regular basis. If you have any further questions you can contact us by telephone 01476 591104, email firstname.lastname@example.org or by post.
Your data may be transferred to a country which falls outside the ICO’s scope of adequate countries, however your insurer have the necessary safeguards in place to ensure that all recipients are GDPR compliant. For full details of how your personal data is used and stored by your insurer please visit http://uk.cntaiping.com/uk-privacy.
Mark Bates Ltd will always require you to ‘opt-in’ to direct marketing and confirm how you wish to receive this. You can remove yourself at any time by contacting our office by post, email or telephone.
The personal data we collect may also be used for the marketing of other services or products we feel you may
be interested in such as pre-paid funeral plans.
We may use your personal information to send out promotional information about current and new policies available which may be of interest to you.
The GDPR provides the following rights for individuals:
If you believe that any information we are holding on you is incorrect or incomplete, please telephone, write to or email us as soon as possible. We will promptly correct or delete any information found to be incorrect.
If you wish to exercise any of the above rights please contact us to start this process.
If you wish to raise a complaint about the way we have handled your personal information, you can contact our Compliance Department at email@example.com. If you are not satisfied with our response to your complaint or believe we are not processing your personal data in accordance with the law you can complain to the Information Commissioner’s Office (ICO).