Fast, efficient, clear, value for money
Home Insurance
Protect your home and contents with comprehensive home insurance from Mark Bates Ltd. Up to £500,000 for buildings cover and £100,000 for contents.
Or call 01476 513781
Rated Excellent
TrustScore4.8
Complete Buildings & Contents Insurance Cover
Add Home Emergency Cover for help with sudden problems such as a burst pipe or boiler breakdown
Up to 30% No Claims Discount
If you have been claim free for 3 or more years a 30% discount will apply.
No Hidden Admin Fees
If you need to make a change to your policy we won’t sting you with any admin fees.
Not Just Bricks And Mortar
Extend your policy to cover trees, plants, your lawn and even fixed mobility aids.
Cover To Suit You
Tailor your cover up to £500,000 for buildings cover and £100,000 for contents.
New for Old Cover
If an item cannot be repaired, we'll replace it with a new one.
Buy and Manage Your Policy Online
Simple online application with the ability to manage your policies.
Get A Quick Quote
You will need the following information
How old is your home
Total number of bedrooms
type of ownership
* denotes a mandatory field.
Manage all of your insurance with Insura App?
Insura App, the ultimate insurance management application. With our app, you can easily manage all of your insurance policies, documents and key dates in one place.
Existing Customer?
Need to manage your policy, add a new one or make changes?
Use our customer portal.
Downloads
Still need more information? Please call us on 01476 513781
Why Mark Bates Ltd
We've specialised in insurance for older and disabled customers since 1994. Our own team in Grantham handles everything, from your first quote to your claim.
Rated by our customers
More than 22,000 customers have reviewed us on Trustpilot, with an average score of 4.8 Stars, that's first class service!
A UK team, start to finish
Sales, customer service and claims all sit in our Grantham head office. When you call, you speak to someone who knows your policy.
Cover built for how you live
Our policies are designed around the equipment, homes and working arrangements our customers have, not adapted from general cover.
What our customers say
Independent reviews collected by Trustpilot.
Good value comptrhensive cover provided
Fab service
Good service at a fair price all sorted at time of our purchase
It was quick and easy to renew my policy over the telephone. The person I spoke to explained everything and it was nice to know that the policy for my mobility scooter had not increased.
Very helpful staff explains everything to you
I spoke to two different members of staff who were both very helpful. They offer very good service at a competitive price.
A pleasure to deal with. Simple for us older folks. Carry on the good work
Great service very helpful on call
Staff very helpful and clear
Very good staff and so pleased with premium not going up as never had to make claim so very good.
No nonsense service at reasonable prices
It was a good experience I’m happy.
No fuss. No hassle. Quick and efficient.
The lady I spoke to was very friendly and helpful and went through everything and explained it all thoroughly.
Great company for insuring my mobility scooter and will use them for all my scooters in the future
The Mark Bates representative was very helpful and explained everything to us.
Easy to insure, good cover and helpful staff
Easy ,quick and professional, good price , highly recommended.
Excellent service and always available when called upon
FAQ
Valuables are classed as jewellery, watches, gold, silver, precious metals, gemstones, furs, pictures, curios and other works of art and stamp, coin and medal collections.
Yes, as contents, when it's in your home.
No, this is only available in addition to home contents cover.
Yes, accidental damage is automatically included.
The compulsory excess for buildings cover is £100, rising to £1,000 for subsidence, heave or landslip.
Cover is provided under this policy for accidental damage to underground services and drain covers at the home for which you are legally liable.
Yes, other than caused by felling or lopping.
If an item can't be repaired, it's replaced with a new one, with no deduction for wear and tear