What Our Customers Are Saying
Your staff and coordination was impeccable thanks for all your support
I would definitely recommend this seller. Balba could not have been more helpful, efficie ...
Easy to choose & select options on linr
Mrs Fiona Taylor
Great service, very efficient
Mrs Elaine Fowell
I have already sent a review.
Mr Terence Mcdermott
Recommended by a colleague and I’m so grateful!! I spent ages looking for public liabili ...
Very helpful and polite, great service
Mrs Julie Austin
Clear infomation, with quick and easy signing up process.
Mrs Ann Cra'ster
i am very pleased with service i have received from mark bates ltd and looking to the arri ...
I broke my mobility scooter when I was on holiday , rang Mark Bates to activate the insura ...
Mrs Dix I would recommend 100% serves is excellent very pleased with my service from them
My first insurance with Mark Bates Ltd, found it all easy to process online, registered an ...
Mr A Evans
Clear and straightforward on-line application process. Fast response to application and fu ...
Ian (East Yorkshire)
they make everything simple and efficient
I have only just purchased a policy with Mark Bates so therefore I have not had to make a ...
Highly recommend, great service.
Mrs Wendy Harrison
Really easy to apply for online, and great value for money
Easy to use. Best deal,available
Excellent service thank you however, your application form should take into account the fa ...
Easy to deal with, good value and simple renewal.
Frequently asked Questions
If you have a postcode of NG31 NG32 or NG33 you will be counted in the surrounding area.
No. If you live in the local area then you can obtain this five star policy under the age of 50.
We will store your infomation until its close to your home insurance expiry date. Your information will only stay with us.
If you are the lucky winner you will be posted the giftcard.
Valuables are classed as jewellery, watches, gold, silver, precious metals, gemstones, furs, pictures, curios and other works of art and stamp, coin and medal collections.
Yes, your PC is covered whilst in the home.
New for old means to replace an item as new.
No, this is only available in addition to home contents cover.
Personal Possessions cover insures your personal property which is normally worn, used or carried about the person, including jewellery, watches, binoculars and photographic, sports and musical equipment. If you choose this option you will also have cover for pedal cycles, money and unauthorised use of your credit cards away from the home.
Yes, accidental damage is automatically included.
Contents are those items not 'fixed down' and therefore generally taken when a person moves. Everything else as a rule should be considered buildings. For an actual definition, please refer to the policy booklet.
The manditory excess for buildings cover is £100 increasing to £1,000 in respect of Subsidence, Heave or Landslip.
Cover is provided under this policy for accidental damage to underground services and drain covers at the home for which you are legally liable.
Yes, other than caused by felling or lopping.
Why choose Mark Bates Ltd?
Dedicated Claims Team
We pride ourselves on our customer service. If you are claiming you will speak directly to our claims handlers, rather than a call centre.
Online Customer Account
Buy and manage online, access your policy information wherever and whenever using your customer portal.
Have a quick question but are unable to speak over the phone? Jump on our live chat and speak to someone in our office instantly.