Very helpful
Carers Insurance
For self-employed care assistants providing support to people in the home or out in the community
Or call 01476 514478
Rated Excellent
TrustScore4.8
If you're a self-employed carer this policy is for you
Our Carers Insurance policy is suitable for almost all social care funded support. It covers oral administration of medication, moving, handling, feeding, meal prep, personal care and support to access the community away from the home
If you are also performing in depth healthcare tasks which require professional training and which in most cases are funded by health, please select the healthcare option during your Carers Insurance quote.
Public Liability
As a consequence of bodily injury or property damage to a third party while care is taking place.
Legal Expenses
Cover for carers legal expenses if you are injured or suffer a loss whilst at work.
Personal Accident
Our self-employed carers insurance has protection in place in the event you suffer an accident.
Personal Possessions
Repair or replacement of your possessions if they are damaged whilst you are working as a Self-employed carer.
24 Hour Employment Support
Advice on tax and legal questions for running your business as a self-employed carer.
No Excess
There's no excess to pay on a claim, whoever is at fault.
Manage all of your insurance with Insura App?
Insura App, the ultimate insurance management application. With our app, you can easily manage all of your insurance policies, documents and key dates in one place.
Existing Customer?
Need to manage your policy, add a new one or make changes?
Use our customer portal.
Downloads
Still need more information? Please call us on 01476 514478
Why Mark Bates Ltd
We've specialised in insurance for older and disabled customers since 1994. Our own team in Grantham handles everything, from your first quote to your claim.
Rated by our customers
More than 22,000 customers have reviewed us on Trustpilot, with an average score of 4.8 Stars, that's first class service!
A UK team, start to finish
Sales, customer service and claims all sit in our Grantham head office. When you call, you speak to someone who knows your policy.
Cover built for how you live
Our policies are designed around the equipment, homes and working arrangements our customers have, not adapted from general cover.
What our customers say
Independent reviews collected by Trustpilot.
Excellent company to deal with.
Easy to use and informative.
Customer service was brilliant 🤩 2nd time insuring my mobility scooter with Mark Bates.
I insured my static caravan on recommendation from previous owners and have been very satisfied with their service.They are very helpful and polite.I would recommend to anyone.
Very easy and quick. Know what they are talking about and dealt with efficiently
My policy was explained clearly,the agent was very polite answered all my questions.payments are by direct debit all set up easily good value and covers all my needs.
Friendly Helpful staff made the renewal smooth and hassle free
Very good staff
Simple and efficient!
Very good service. Good insurance cover at a very reasonable price
The coverage is reasonable and very easy to renew. Staff are pleasant and helpful.
Please refer to your records. I have already posted a very positive review for this Mobility Scooter insurance.
Very easy to renew insurance. Staff were very helpful and friendly
Both helpful and gained the cover required.
After the latest purchase of an aid for my disabled wife I realised that I already had a pre- existing extant policy for another device. I rang Mark Bates and spoke to a very understanding and competent lady who instantly said that she could fix the problem and conjoin both pieces of equipment onto one policy. This action / move in fact saved us money in the long run. Very efficient and honest. A pleasure to do business with the Company. Good understanding of problems with a well explained method to resolve the issue.Monique the lady who assisted us on the day could not have been more helpful or more understanding of the problem I presented her with. Tidied up my insurance folder and made matters easier to understand. The cost of the insurance was not at an exorbitant price and what was refreshing no charges for altering details on the policy, most refreshing and honest!
They made it easy from the start to the finish. Excellent customer service and all round company
Very helpful
Very welcoming and gave us a good overview of the products we were interested in.
Very good thank you, easy from ordering to receiving notification and then delivery. Very happy with scooter. Thank you
FAQ
This activity will be included, provided that it only forms a minor part of the activities you carry out and they are the children of the service user or the children the service user is responsible for.
Yes, up to £5,000,000. Brittle or fragile items are limited to £1,000. If you need to force entry in a medical emergency, repairs are covered up to £100.
If this is in connection with your occupation you should check with your car insurer to see if you are adequately covered. You may need to extend it for business use, which may result in an additional charge. This policy will not cover you for incidents involving your car.
Yes. Domestic work and giving medication both count as insured activities.
We include all these activities within the definition of a personal care assistants insured activities.
If the incident is covered by the policy the insurer will deal with the matter on your behalf corresponding with third parties, their lawyers and the court.
The policy includes a free legal and tax advice helpline to assist you in such matters.