The whole process was handled very quickly and professionally.
Micro Provider Insurance
For self-employed Micro Provider care assistants providing support to people in the home or out in the community
Or call 01476 514478
Rated Excellent
TrustScore4.8
If you're a self-employed carer this policy is for you
Our Micro Provider Insurance policy is suitable for almost all social care funded support. It covers oral administration of medication, moving, handling, feeding, meal prep, personal care and support to access the community away from the home
If you are also performing in depth healthcare tasks which require professional training and which in most cases are funded by health, please select the healthcare option during your Micro Provider Insurance quote.
Public Liability
As a consequence of bodily injury or property damage to a third party while care is taking place.
Legal Expenses
Cover for carers legal expenses if you are injured or suffer a loss whilst at work.
Personal Accident
Our self-employed carers insurance has protection in place in the event you suffer an accident.
Personal Possessions
Repair or replacement of your possessions if they are damaged whilst you are working as a Self-employed carer.
24 Hour Employment Support
Advice on tax and legal questions for running your business as a self-employed carer.
No Excess
There's no excess to pay on a claim, whoever is at fault.
Manage all of your insurance with Insura App?
Insura App, the ultimate insurance management application. With our app, you can easily manage all of your insurance policies, documents and key dates in one place.
Existing Customer?
Need to manage your policy, add a new one or make changes?
Use our customer portal.
Downloads
Still need more information? Please call us on 01476 514478
Why Mark Bates Ltd
We've specialised in insurance for older and disabled customers since 1994. Our own team in Grantham handles everything, from your first quote to your claim.
Rated by our customers
More than 22,000 customers have reviewed us on Trustpilot, with an average score of 4.8 Stars, that's first class service!
A UK team, start to finish
Sales, customer service and claims all sit in our Grantham head office. When you call, you speak to someone who knows your policy.
Cover built for how you live
Our policies are designed around the equipment, homes and working arrangements our customers have, not adapted from general cover.
What our customers say
Independent reviews collected by Trustpilot.
The company are very good and helpful. You ask anything they help you no problem.
Sale assistant versus good at explaining all about the scooter very happy will be going to garden centre again as I would like to know if I can put next size wheels on my scooter
No price increase is appropriated , good Company , easy to communicate with
I took out the insurance through careco when I purchased my scooter, very easy to do and a great price. Communication since then has been excellent . This has given me peace of mind when I go out on the scooter
Very easy to contact....arranged my insurance very quickly
very helpfull
Customer care very good
Excellent advice and service
Great deal at competitive price staff where very Frendley
A no hassle experience
Had pleasant conversations with staff ,they were very helpful when I needed to review my policy .
The customer service lady helped me sort out what I needed to do. She did so with great patience and kindness. I had cause to ring again as I was unsure about something and, again, the customer service lady was so very patient and helped me find my account information on the app which I had trouble finding. This was my fault, I was pressing on the wrong part of the app. Once the lady directed me to the page I needed to be on I found all my information there and was very relieved and grateful for the help I got. I felt listened to and not rushed at all. I tend to overthink things and sometimes get myself in a mess but thanks to the lady I spoke to today I ended the call feeling much better and, dare I say, confident. At least I know if I get stuck again there is a great customer service team who I have every faith will give me as much help as necessary. Thank you so much.
Lady on phone was very polite helpful made it all very easy.
A very helpful and friendly call centre. Helpful and informative. I would certainly recommend this company. After sales help first class. Thank you yours, H. McBride
Great service
Used Mark Bates insurance for 7 years and never occurred any problems, reasonable price and very helpful
Very easy to understand policy and helpful. Consistence prices.
Recomended by Careco, seamless transaction, excellent
Friendly and pleasant, and reasonable rates.
FAQ
This activity will be included, provided that it only forms a minor part of the activities you carry out and they are the children of the service user or the children the service user is responsible for.
Yes, up to £5,000,000. Brittle or fragile items are limited to £1,000. If you need to force entry in a medical emergency, repairs are covered up to £100.
If this is in connection with your occupation you should check with your car insurer to see if you are adequately covered. You may need to extend it for business use, which may result in an additional charge. This policy will not cover you for incidents involving your car.
Yes. Domestic work and giving medication both count as insured activities.
We include all these activities within the definition of a personal care assistants insured activities.
If the incident is covered by the policy the insurer will deal with the matter on your behalf corresponding with third parties, their lawyers and the court.
The policy includes a free legal and tax advice helpline to assist you in such matters.